I ordered two items on November **. They were expected last Tuesday at latest. It’s bee...
GetHuman1711739's customer service issue with Zara from December 2018
Help with my Zara issue
Next: our robot will wait on hold for GetHuman1711739 to get a Zara rep on the line!
Always use the GetHuman Phone tocall Zara. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1711739's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1711739 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1711739's own words
I ordered two items on November **. They were expected last Tuesday at latest. It’s been more than a week and I still haven’t received any notifications about my order. I’m very upset because I needed these items earlier. Two days in a row I’ve been chatting with Zara representatives, they took my phone number and said someone from an appropriate department will contact. I still haven’t received a phone call. I have no idea where my order is and what did I pay for.*ORDER NO. ***********
GetHuman1711739 did not yet indicate what Zara should do to make this right.
I have an issue with Zara too
How GetHuman1711739 fixed the problem
We are waiting for GetHuman1711739 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.