I ordered two items on November **. They were expected last Tuesday at latest. It’s bee...

GetHuman1711739's customer service issue with Zara from December 2018

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The issue in GetHuman1711739's own words
I ordered two items on November **. They were expected last Tuesday at latest. It’s been more than a week and I still haven’t received any notifications about my order. I’m very upset because I needed these items earlier. Two days in a row I’ve been chatting with Zara representatives, they took my phone number and said someone from an appropriate department will contact. I still haven’t received a phone call. I have no idea where my order is and what did I pay for.*ORDER NO. ***********
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Zara

Customer service issue
Reported by GetHuman1711739
Dec 7th, 2018 - 5 mons ago
I have an issue with Zara too
Not resolved
Seen by 6 customers so far
Similar issue to 447 others
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Timeline
GetHuman1711739 started working on this issue
Dec 7th, 2018 6:24pm