Hello, *The person(Howard) who charged my credit card, charged me $**,** for a purse t...

GetHuman-breensu's customer service issue with Zara from June 2018

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The issue in GetHuman-breensu's own words
Hello, *The person(Howard) who charged my credit card, charged me $**,** for a purse that was on sale for $**.**(also charging me for the same purse for $**.**...He did this twice, but I was trying to catch the train back to Vermont, so just noticed this error now. I have the original receipt. He overcharged by $**.**!!*Please let me know how you are going to take care of this. I have been a customer in good standing with Zara for quite a few years, but honestly, very disappointed.*Thank you,*Sunny Breen
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Zara

Customer service issue
Reported by GetHuman-breensu
Jun 30th, 2018 - a yr ago
I have an issue with Zara too
Fixed
Seen by 7 customers so far
Similar issue to 87 others
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Timeline
GetHuman-breensu started working on this issue
Jun 30th, 2018 2:19pm
GetHuman-breensu indicated the issue is not fixed yet.
Jun 30th, 2018 3:30pm
GetHuman-breensu indicated the issue is not fixed yet.
Jul 3rd, 2018 3:50pm
GetHuman-breensu indicated the issue is not fixed yet.
Jul 3rd, 2018 7:24pm