It is very sad to bring to your renowned brand that being a regular customer of yours I...
GetHuman-bhatiji's customer service issue with Zara from June 2018
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The issue in GetHuman-bhatiji's own words
It is very sad to bring to your renowned brand that being a regular customer of yours I have found some major issues in the product i.e a pair of shoes which I had purschased on ********** whose order no is *********. I have only wore it for about *-* times and the shoes got ripped today and some pieces of thread are also visible. I was looking for some more products at Zara store at DLF mall of India Noida. Now I am genuinely disappointed by the product quality you offer to your regular customers. I used to recommend your products to my known ones. If you'll be offering such products then I will make sure I never purchase your products in future and will suggest my friends and colleagues to do the same. I kindly request you to exchange my product or kindly initiate the refund.*I will be highly satisfied with you taking an action for that asap.*Thanks*Deepak Bhati
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