It is very sad to bring to your renowned brand that being a regular customer of yours I...

GetHuman-bhatiji's customer service issue with Zara from June 2018

Help with my Zara issue
The issue in GetHuman-bhatiji's own words
It is very sad to bring to your renowned brand that being a regular customer of yours I have found some major issues in the product i.e a pair of shoes which I had purschased on ********** whose order no is *********. I have only wore it for about *-* times and the shoes got ripped today and some pieces of thread are also visible. I was looking for some more products at Zara store at DLF mall of India Noida. Now I am genuinely disappointed by the product quality you offer to your regular customers. I used to recommend your products to my known ones. If you'll be offering such products then I will make sure I never purchase your products in future and will suggest my friends and colleagues to do the same. I kindly request you to exchange my product or kindly initiate the refund.*I will be highly satisfied with you taking an action for that asap.*Thanks*Deepak Bhati
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Customer service issue
Reported by GetHuman-bhatiji
Jun 25th, 2018 - 6 mons ago
I have an issue with Zara too
Seen by 5 customers so far
Similar issue to 79 others
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GetHuman-bhatiji started working on this issue
Jun 25th 12:34pm
GetHuman-bhatiji indicated the issue is not fixed yet.
Jun 25th 1:35pm