I ordered my future husband’s wedding band in early March. I ordered it from the store...

GetHuman-wshstr's customer service issue with Zales.com from June 2020

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The issue in GetHuman-wshstr's own words
I ordered my future husband’s wedding band in early March. I ordered it from the store in Flint, MI Genesee Valley Mall. I was told that it would be in the end of May. The sales representative insisted that I buy the ring in the store which was too small. She said this way I could get the sale price and an exchange would be easy. I agreed to do that.*Now I have a problem. We are planning to get married this summer. I don’t have his wedding band that fits.* *I would like to receive my order and exchange the one that is too small. **Tammy Brubaker***** River Road*Flushing, MI. **********-***-*****Email: *****@***.com

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Zales.com

Customer service issue
Reported by GetHuman-wshstr
Jun 27th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 140 others
0 customers following this

Timeline

GetHuman-wshstr started working on this issue
Jun 27th, 2020 11:37am