I ordered a mothers ring just under two weeks ago. The order seems to have gone through...

GetHuman-dtcmacne's customer service issue with Zales.com from December 2019

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The issue in GetHuman-dtcmacne's own words
I ordered a mothers ring just under two weeks ago. The order seems to have gone through properly. I specified expedited shipping to insure it arrives before Christmas. So far I have heard nothing about the status of the order and I'm getting a bit nervous. Can someone look into this for me? I am: Douglas MacNeil, ** Lexington Avenue, Bradford MA *****. Sorry but I can't find the order number.

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Zales.com

Customer service issue
Reported by GetHuman-dtcmacne
Dec 16th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 38 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-dtcmacne started working on this issue
Dec 16th, 2019 6:20pm
GetHuman-dtcmacne indicated the issue is not fixed yet.
Dec 17th, 2019 1:00am