I got my ring today and there is a stone missing

GetHuman4029489's Complaint issue with Zales.com from December 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4029489's own words
The problem: I got my ring today and there is a stone missing

GetHuman4029489 did not yet indicate what Zales.com should do to make this right.

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Zales.com

Complaint issue
Reported by GetHuman4029489
Dec 10th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman4029489 started working on this issue
Dec 10th, 2019 8:54pm