My son bought me a promise diamond ring for Mother’s Day **** it is supposed to be rose...

GetHuman4035443's Complaint issue with Zales.com from December 2019

Help with my Zales.com issue
First: share to improve GetHuman4035443's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4035443 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4035443's own words
My son bought me a promise diamond ring for Mother’s Day **** it is supposed to be rose gold and gold but I saw the ring in the outlet store, and it describes doing as being gold plated the rose gold looks like brass and it said the diamond was Stimulated. I have the original receipt I want to know what can be done about this fake Diamond ring.

GetHuman4035443 did not yet indicate what Zales.com should do to make this right.

How GetHuman4035443 fixed the problem

We are waiting for GetHuman4035443 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Zales.com's attention and get better help faster. Tap below to get started.
Having Zales.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Zales.com

Complaint issue
Reported by GetHuman4035443
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 29 others
0 customers following this

Timeline

GetHuman4035443 started working on this issue
Dec 3rd, 2019 8:47pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies