August **, *****Now I have someone else saying that they'll work on the issue & get it...

GetHuman5218440's Complaint issue with Zagg from August 2020

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The issue in GetHuman5218440's own words
August **, *****Now I have someone else saying that they'll work on the issue & get it fixed. All of this is on account of a representative taking it upon themselves to make me a whole new account because I asked them if they could change my email address. He could've told me that if they changed my email address that they'd have to make a new account & that if I can my email myself then I'd still have one account. Did that representative do that. **** NO! They changed it themselves & left me with * accounts which I don't want. Now I can't log into either account because some stupid representative took it upon themselves% change my email without me knowing & without my permission. On top of that they sent me the wrong Invisible Shield. I want only * account not * just * account. Y'all just keep throwing me under the train I Kim not worth it & that I don't matter. I want it fixed back to the way that it was before some stupid representative tried to be a brainiaC with my account & my life. Every representative that I've called% talked had promised that they keep in touch with my% that they fix it. That was several representatives ago & they all lied to me. Revert single one of them. This note will probably be looked over, thrown into the trash & throw me under the train again. At this point in time I been telling everyone & for them to spread the word about how I've been treated, ignored, & lied to. Maybe someone will finally read this & actually do what they supposed to do & not ignore me & throw me under the train. You're one of the worst customer service representatives that I've ever come across in me life% had the pleasure to have constantly thrown under the train

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Complaint issue
Reported by GetHuman5218440
Aug 31st, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 331 others
0 customers following this


GetHuman5218440 started working on this issue
Aug 31st, 2020 11:59pm
GetHuman5218440 indicated the issue is not fixed yet.
Sep 3rd, 2020 4:13pm
GetHuman5218440 indicated the issue is not fixed yet.
Sep 3rd, 2020 4:14pm