I thought I ordered ONLY a case for my IPAD AIR * computer* however the Messenger Folio...

GetHuman-bobjill's Returns issue with Zagg from November 2019

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The issue in GetHuman-bobjill's own words
I thought I ordered ONLY a case for my IPAD AIR * computer* however the Messenger Folio that came in mail HAD a keyboard (Order * M*Z******F*F). I use the Electronic keyboard within my existing Ipad computer.*Can I get via email a PAID shipping label to mail back ?*Thanks, Mr. Robert Jill******@***.com**** ***-*****If you have a CASE ONLY, let me know

GetHuman-bobjill did not yet indicate what Zagg should do to make this right.

How GetHuman-bobjill fixed the problem
I thought I ordered ONLY a case for my IPAD AIR * computer *however the Messenger Folio that came in mail HAD a keyboard (Order * M*Z******F*F). I use the Electronic keyboard within my existing Ipad computer.* Thus, please issue me a credit to my Visa card on file and I found a iPad case that will resolve my needs*Thanks, Mr. Robert Jill. B*****@***.com
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Zagg

Returns issue
Reported by GetHuman-bobjill
Nov 18th, 2019 - a year ago
Fixed
GetHuman-bobjill shared how to fix
Seen by 28 customers so far
Similar issue to 467 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-bobjill started working on this issue
Nov 18th, 2019 4:34pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 5:18pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 5:19pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:16pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:16pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:17pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:17pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:17pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:17pm
GetHuman-bobjill confirmed the issue is fixed. Hooray!
Nov 19th, 2019 6:19pm