Hi. I purchased a ZAGG Folio at Best Buy *-**-** for use with my Ipad. Been very please...
GetHuman-ddmjosep's customer service issue with Zagg from February 2019
Help with my Zagg issue
First: share to improve GetHuman-ddmjosep's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ddmjosep's next move: talk to Zagg when they open.
Zagg's call center is closed now. We will send GetHuman-ddmjosep a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-ddmjosep may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ddmjosep's own words
Hi. I purchased a ZAGG Folio at Best Buy *-**-** for use with my Ipad. Been very pleased until the hinge recently started cracking and making noise. I understand this is a common problem. Is there a repair recommendation or an exchange program available? Last week I purchased a new ZAGG Rugged Book and yes it appears to be a much better design. As I will be purchasing a new Ipad for my wife I would like to repair and or use my defective folio. Please advise my options! Thank you Don Joseph *****@***.com C:***-***-**** I look forward to hearing back ASAP
GetHuman-ddmjosep did not yet indicate what Zagg should do to make this right.
I have an issue with Zagg too
How GetHuman-ddmjosep fixed the problem
We are waiting for GetHuman-ddmjosep to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.