Phone acting strange. will not open home without hitting button many times, Does not go...

GetHuman2957594's customer service issue with ZTE from May 2019

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The issue in GetHuman2957594's own words
Phone acting strange. will not open home without hitting button many times, Does not go where you want it to, cashes a lot. slow. I have Wi-fi internet modem, A stramge screen has appeared suddenly. It has a phone key pad with only one functioning button on it that says "Access emergency contacts (Ice) I cannot navigate off of this screen at all. Back, Home, nothing works and I get get to setting, messages or apps.**I have anaother ZTE phone that I had before this one. Can I transfer my service to it? ZTE model *Z***, Android version *.*.*, Baseband version Z***H**, Build * Z****MPCSV*.*.****, Hardw are version Z***HW*.*. Can I use this phone? It is actually a better phone and bigger screen, I like it much better than the one that has taken on a MInd of it own!

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Customer service issue
Reported by GetHuman2957594
May 21st, 2019 - 2 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 542 others
0 customers following this


GetHuman2957594 started working on this issue
May 21st, 2019 2:46am

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