Problem with bottom screen buttons

GetHuman557901's customer service issue with ZTE from June 2018

Help with my ZTE issue
The issue in GetHuman557901's own words
I want it fixed ... I have a ZTE Blade X and have only had it for about * months. The home buttons at the bottom of the screen all of a sudden stopped working.
I have only had this phone four months. I bought it brand new and it doesn't have any water damage or any other damage and has not been dropped.
They could replace my phone. I could send this one back and they could send a new one since I haven't damaged this one or had it very long and it quit working.
I have been a customer approximately four months.
Tried cleaning the petition cache and resetting the phone
I have an issue with ZTE too
How GetHuman557901 fixed the problem
We are waiting for GetHuman557901 to fix the problem and share the solution with the rest of us customers.
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ZTE

ZTE Blade X
Customer service issue
Reported by GetHuman557901
Jun 28th, 2018 - 10 mons ago
I have an issue with ZTE too
Fixed
Seen by 8 customers so far
Similar issue to 80 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman557901 started working on this issue
Jun 28th, 2018 10:04pm
GetHuman557901 indicated the issue is not fixed yet.
Jun 28th, 2018 11:36pm
GetHuman557901 indicated the issue is not fixed yet.
Jun 29th, 2018 11:05pm
GetHuman557901 indicated the issue is not fixed yet.
Jun 29th, 2018 11:08pm
GetHuman557901 indicated the issue is not fixed yet.
Jun 29th, 2018 11:11pm
GetHuman557901 indicated the issue is not fixed yet.
Jun 29th, 2018 11:11pm
GetHuman557901 indicated the issue is not fixed yet.
Jun 29th, 2018 11:12pm