Need shipping label to return a Netscape router (Wi -Fi) That did not work. There were...

GetHuman769070's customer service issue with Yugster from June 2018

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The issue in GetHuman769070's own words
Need shipping label to return a Netscape router (Wi -Fi) That did not work. There were no instructions in the box, and was missing an antenna. Picture showed * antennas, that you had on your website, the product only had * antennas.*Box was not new and had been previously opened before. I had a computer guy that came out to my house and installed it. Once*Installed , did not work,. I have called you twice and texted you * times and today is first time*I have been contacted by you finally. Been trying to reach*You constantly. Service from you is very poor!
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Yugster

Customer service issue
Reported by GetHuman769070
Jun 10th, 2018 - 9 mons ago
I have an issue with Yugster too
Not resolved
Seen by 7 customers so far
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Timeline
GetHuman769070 started working on this issue
Jun 10th, 2018 4:37pm