I rented a pay-per-view movie on May **th called Wrath of man it's stuttered it buffere...

GetHuman-apusskis's Refund a Charge issue with YouTube from June 2021

8 views | 13553 similar | 0 following
Help with my YouTube issue
First: share to improve GetHuman-apusskis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-apusskis's next move: find and follow the right step-by-step guide.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-apusskis will need to dig through the advice provided by YouTube, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-apusskis can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-apusskis may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-apusskis's own words
I rented a pay-per-view movie on May **th called Wrath of man it's stuttered it buffered it took over * hours to watch it cost $** and I would like a refund we sat there we had wasted the whole day trying to get it to play and we could not get it to play it started it stopped it buffered it went off "YouTube has stopped" was the notice on the TV I don't think it's fair that I paid $** for this movie and didn't get to see it but in bits and pieces half the movie was lost *I tried the refund section. *But it says I am not eligible..it says the movie was watched...IF this is how you broadcast movies..I will stick to cable's ppv*Please...* of us missed *** the words..*** the picture...for $** in UHD..It should have been perfect*Very angry and disappointed *Amie frankenberg **** *** *****A*****@***.com *I really deserve a refund!

GetHuman-apusskis did not yet indicate what YouTube should do to make this right.

How GetHuman-apusskis fixed the problem

We are waiting for GetHuman-apusskis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-apusskis fixes it.
This email address isn't valid

YouTube

Refund a Charge issue
Reported by GetHuman-apusskis
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 13553 others
0 customers following this

Timeline

GetHuman-apusskis started working on this issue
Jun 1st 4:32pm