About * weeks ago my Samsung Smart TV which I purchase with preloaded apps such as YouT...

GetHuman5867074's customer service issue with YouTube from March 2021

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The issue in GetHuman5867074's own words
About * weeks ago my Samsung Smart TV which I purchase with preloaded apps such as YouTube which is a part I believe at the Hub. Begin to close immediately after I would try and launch the app and it's continuing to do that as of today. I contacted Samsung TV they walked me through several steps about * hours later would there was no resolution I'm just wondering why after all this time my YouTube app will not launch on my TV but I can use my YouTube on my tablet and my cell phone I've uninstalled YouTube and I've reinstalled the app I don't know what at this point to do because when you click on YouTube it gets to the red box with the white Arrow I just about to open and it closes immediately each time over and over set my TV back to the manufacture default I made sure that I have a network connection at all times. All other apps open as a shed and launch and close as they should the only app I am having a problem with. I would like your help and helping me to understand or to what to do I'm about my YouTube not opening allowing me to use the app. Please let me know if you have heard this happening and what easy quick fix can I apply to resolve my issue with YouTube not launching. Thank you

GetHuman5867074 did not yet indicate what YouTube should do to make this right.

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YouTube

Customer service issue
Reported by GetHuman5867074
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 14677 others
0 customers following this

Timeline

GetHuman5867074 started working on this issue
Mar 20th 6:26am

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