YouTube Customer Service Issues

Hello everyone, I'm in need of assistance to recover my old YouTube account from around [redacted]. I used to create videos on the platform and was one of the early users. I haven't accessed the account in many years but recently saw that it has 28 million views and 33,[redacted] subscribers. The username for the account is isaa0dude, but it doesn't seem to be linked to any email addresses since YouTube wasn't owned by Google back then. I am in the process of recovering my old Facebook account which might be linked. I've tried several old passwords, but it's challenging because my last login was about 12 years ago. I am willing to provide any necessary information or proof like my name visible in one of the videos I uploaded (which I remember creating on Paint). I hope to revive this passion project and start creating content again. Thank you for your help! Best, Isaac G. You can reach me at 07[redacted]47 or [redacted]

My channel is currently suspended, and my appeal was denied. I suspect my channel was hacked, leading to some strange activity resulting in its suspension. The email mentioned a channel named "Apple," which is not my channel; I have always been "Bhakkar Network." I believe someone gained unauthorized access to my channel and violated community guidelines. I have never had copyright issues, strikes, or engaged in any abusive behavior. I filed an appeal that was rejected due to actions I did not commit. My channel ID is youtube.com/channel/UCtbuQlGPsczcYTLjtx_bIlQ. I would appreciate any assistance with this matter.

I am encountering issues with my YouTube Music account. I have been a user of Google Music and recently utilized the new transfer feature to shift all my content to YT Music. However, this has resulted in numerous duplicate music tracks in YT Music, making it impractical to delete each one individually. Initially, I was under the impression that YT Music would automatically prevent duplicates by filtering them out, especially during the music import via Google Music transfer. Regrettably, this did not occur as expected. Prior to the transfer, I already had a significant number of songs in YT Music, and it seems that most, if not all of them, are now duplicated. I am seeking guidance on how I can reset or clear my YT Music library to enable me to perform the Google Music transfer again, or if there is an alternative method to eliminate all duplicated tracks. Thank you.

Dear buru-toy's channel, A copyright owner using Content ID has claimed content in your video, "45 days chicken," titled "Make a Way," by Interstreet Recordings. This claim does not affect your account status. Your video remains live with the same visibility settings, but the copyright owner may monetize it or receive analytics. If you believe there was an error, you can dispute the claim only if you're certain you have the rights to all the content. You also have the option to edit the video in YouTube Studio to remove the claimed content. Consider using songs from the YouTube Audio Library to avoid copyright issues in the future. Sincerely, buru-toy's channel

I have been charged twice for Tube Premium and am disappointed with the ongoing commercials. Despite my attempts, I have not been able to resolve this issue. I am seeking either a refund or a year of premium service without commercials due to being incorrectly charged for 12 months. I urge for a prompt resolution and request to speak with a representative directly. Thank you.

Hello, I am Muhammad Tauseef Iqbal, the owner of the YouTube channel Design Techniques Studio. I am excited to share that I have [redacted] subscribers and have surpassed [redacted] watch hours. I applied for monetization on September 21, [redacted], and received a congratulations email from YouTube on September 23, [redacted]. However, I encountered an issue when I mistakenly clicked on the wrong button on September 23, [redacted], causing my channel to go back into review. I have been trying to contact YouTube's support services but have not received a response yet. I kindly request your assistance in reapproving my channel for monetization. I have attached the last email received from the YouTube Partner Program for your reference. Thank you for your attention to this matter. Best regards, Muhammad Tauseef Iqbal

There are two YouTube songwriters sharing the name "Benjamin Love," one Black from Maryland and one White from Chattanooga, Tennessee. The Maryland musician, under the label T.O.Y. "Traces of Yesterday," has their songs mistakenly appearing on the Chattanooga musician's YouTube page. This mix-up is causing issues with royalties, as my songs are being attributed to the wrong artist. Additionally, my picture is displayed alongside the other artist's, leading to further confusion. It is crucial that this error is corrected promptly to avoid any further complications.

Hello, I hope you are doing well. I wanted to share that my YouTube channel has achieved [redacted] subscribers and [redacted] watch hours. I proceeded to apply for an AdSense account but have been repeatedly notified that I already have an existing account, which I do not recall creating. The email from AdSense insists that I have an active account associated with [redacted] Therefore, I am unable to move forward with a new application. I would appreciate guidance on how to resolve this matter and proceed with applying for a new AdSense account. Best regards, Paul

In June [redacted], my verified band's YouTube account was unexpectedly banned after a pornographic video was uploaded without my knowledge. Suspecting a hack, I believe the hacker uploaded the content to trigger the ban. Despite my efforts and those of my attorneys, YouTube has not reinstated my account, which has significantly impacted my viewership on other platforms such as Spotify. I have not received compensation for the over 1 million views on one of my videos, and I simply wish to resume sharing my music videos on YouTube. The initial notification from YouTube ended up in my spam folder due to the explicit nature of the subject line. I am hopeful for a resolution after this prolonged ban since June [redacted].

I uploaded a documentary today, [redacted], and it was promptly taken down by YouTube. The reason given was a terms of service violation without any specific explanation. There was no option to appeal, and I did not receive any notification regarding the violation. I believe my documentary was removed due to its content exposing falsehoods surrounding the pandemic perpetuated by governments and mainstream media. I am adamant that my documentary, supported by evidence and facts, should be reinstated. I am prepared to pursue legal action if necessary to resolve this issue promptly. Thank you, Tim D.

I am looking to upgrade my YouTube plan to a Premium Membership (Family of 5 Plan). My Mastercard debit card was not accepted for payment initially. After trying another Visa debit card which also didn't work, I reactivated my Mastercard debit card through internet banking. However, upon trying again, I encountered a "Request Failed" message repeatedly despite multiple attempts. I reached out to Google Pay chat support and was advised to contact YouTube Support directly through the 'Help & feedback' page, but I couldn't find the option. My email address linked to my YouTube account is [redacted] Please assist me in resolving this issue promptly. I can also be contacted via my alternate email at [redacted] Thank you for your help in advance.

I subscribed to YouTube TV at the $65 monthly rate. I am on a fixed income of $[redacted] per month, paid on the second Wednesday monthly. I customized my subscription to only include the main service as I mainly watch Fox News. The reason I chose YouTube TV was for the DVR feature, which allows me to skip commercials like TIVO. I am considering cancelling the service as the reactivation fee is now $75, which is higher than my previous cable service. Spectrum is even offering me free TV for a few months to return. A $10 difference is substantial for me as it could impact my monthly budget. I feel embarrassed by this situation. Please reach out to me at [redacted] or I may have to seek a more affordable alternative. YouTube TV is the most expensive streaming service available to me. Sincerely, M. Schuster.

I haven't used my YouTube account in over a week. I had to wait to order a new phone. When I finally got it, I tried to log in to my [redacted] YouTube account, but I keep getting an "out of service" message. I didn't do anything to get suspended and changed my password today, but still can't access it. This is my main account with all my subscriptions. I really don't want to lose it; it's like my baby. If this email doesn't work, I'll have to contact support.

I access YouTube via my internet connection provided by Charter Communications [Spectrum] on my computer and stream it to my smart TV. Occasionally, I face connectivity issues on the TV where I'm redirected back to the channel. When I manage to establish a stable connection and select a video, I encounter an unfamiliar message after clicking the "play" button. The message mentions sending information to Google for legal reasons and directs me to a reporting tool link for content changes. This issue has persisted for over a year, and I am perplexed by it. I enjoy using YouTube and would like to resolve this frustrating problem. I seek guidance on how to address this issue and comprehend the situation better. Please contact me via email at [redacted] Thank you for any assistance.

I would like to bring to your attention a channel called Boosted Laser. The creator consistently posts hateful content targeting specific groups like transgender individuals, different races, and women, which clearly violates your Terms of Service. Shockingly, this channel has been active for more than 8 years. A simple review of the trolling videos will reveal the extent of the issue. Several reports have been filed against this channel in the past, yet no action has been taken. It is evident that the sole purpose of this channel is to provoke and offend viewers. I kindly request a thorough investigation into this matter. Thank you for addressing this concern promptly.

I signed up for the $1 trial in September but could never log in to use the service. Despite multiple attempts to cancel before being charged the monthly subscription fee, I couldn't reach anyone. I was charged over $75 from my bank account without being able to rectify the situation. This is my fifth attempt to contact customer service after previously speaking to someone in South Carolina who never followed up. As someone sick with COVID-19 for three weeks, I am desperate to have my funds refunded promptly. I am considering reporting this issue to the Arkansas BBB for targeting vulnerable individuals. Warm regards, Tressa S. W.

I run a gaming channel, and recently, all of my videos were removed without reason. While there might have been some profanity, similar content on YouTube with profanity exists. My videos are labeled as not made for kids, so I am confused about why they were taken down without any warning or explanation. As an aspiring YouTuber, creating content is my passion, and I would appreciate any assistance in resolving this issue promptly.

Hello, I've been attempting to contact customer service by phone regarding an issue with customizing my URL. I am eligible to claim a URL on YouTube, but the options provided to me are not satisfactory. I wish to remove the Chinese characters and set my channel link to SophieInSiliconValley.com. Could you please advise me on the necessary steps to achieve this? Additionally, I can be reached via email at [redacted] Thank you.

I have not received a response from YouTube yet, possibly because I mentioned legal action. I made inappropriate remarks on videos without owning a channel and was unexpectedly removed. Other users have made more severe comments and remain active or have been reinstated. I understand my mistake and will not repeat it. Being on YouTube is crucial for my job, and I urgently need to be reinstated. I believe in the freedom of speech protected by the constitution. My comments were personal opinions, and I did not support immediate violence. Please assist me in resolving this matter and allowing me back on YouTube.

Yesterday or the day before, I had around 20 subscribers. Suddenly, my subscriber count increased to 50, but then quickly dropped. The next day, I reached [redacted] subscribers, but within minutes, it decreased to 90. By the evening, I was down to 80, and now today I noticed I only have 75 subscribers. I want to clarify that I have not used any sub bots or done sub for subs. I am dedicated to creating and uploading videos, so losing subscribers without explanation is frustrating. I have already provided feedback twice without any response, which is disappointing. I kindly request that my subscribers are restored, and this fluctuation is resolved. Thank you for your attention to this matter.