YouTube Customer Service Issues

Archive 84

The following are issues that customers reported to GetHuman about YouTube customer service, archive #84. It includes a selection of 20 issue(s) reported May 15, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I came across a video on "painless ways to commit suicide" while searching for "Understanding evil." This content can be harmful to vulnerable individuals. Please consider removing such videos from YouTube to prevent further harm. It may save lives. Sending messages to the creators explaining the negative impact of these videos could also help. Thank you for your understanding and swift action on this matter. Best regards, Ari Liebman
Reported by GetHuman-ariliebm on viernes, 15 de mayo de 2020 0:52
There are multiple accounts at risk of doxxing by a certain YouTube channel, along with her mother and supporters. In the last week, the YouTuber and her mother have issued numerous false copyright claims on several YouTube channels. This appears to be an abuse of the copyright system for personal gain, leading to significant harassment and bullying. The YouTuber and her mother seem to be involved in various illegal activities, such as doxxing and encouraging their fans to do the same, which constitutes harassment and an invasion of privacy. Some accounts linked to this YouTube channel are suspected to be the YouTuber themselves using different identities to intimidate others. This situation has escalated on YouTube over the past month, with targeted channels being attacked without provocation. If needed, I can provide screenshots and videos to further elaborate on the issue.
Reported by GetHuman4821867 on viernes, 15 de mayo de 2020 2:56
I am experiencing an issue regarding CarryMianti's video being removed from YouTube. The video was intended as a light-hearted roast and it is disheartening to see it taken down, especially in light of other disturbing content on the platform. The video was close to becoming one of the most liked non-music videos, and its removal seems unjust, especially after YouTube profited from it. I urge YouTube to reconsider and reinstate CarryMianti's video. It is frustrating to see videos promoting violence and other harm remain while a harmless video is removed. I feel betrayed as CarryMianti was supportive of YouTube. Please bring back CarryMianti's video as this situation is deeply disappointing.
Reported by GetHuman-mahabeee on viernes, 15 de mayo de 2020 13:27
Dear YouTube, I kindly request you to consider bringing back Carryminati's latest video. It is evident that certain international "Big YouTubers" might have felt threatened by the success of Carry's video, which broke numerous records and is on its way to becoming the most liked non-musical video globally. Please understand that this appears to be a case of unfair politics, misusing your platform for personal gain. Ajey has never supported bullying, as he always urges his viewers not to spread hate towards the people he roasts. It is disheartening to see how individuals with hidden agendas can manipulate situations. I implore you to restore his video, as the current justifications such as bullying seem like a front to prevent an Indian content creator from achieving unprecedented success on YouTube. While I acknowledge your adherence to rules and regulations, I appeal to you to find a solution for Ajey. We all wish to see his video reinstated. This is not about seeking sympathy but addressing the injustice and distress caused by this situation. Ajey has a strong support system, and it is evident that efforts are being made to suppress his groundbreaking video. As his platform and a significant influence, please bring back his video. It holds immense value for him, and I trust you can comprehend the gravity of this request. Despite not having a personal connection with Ajey, I sense a familial bond and an urge to support him through this turmoil. Please consider the impact of this decision on him and his followers and bring back Carryminati's video.
Reported by GetHuman4827508 on sábado, 16 de mayo de 2020 8:23
YouTube is inundated with repetitive false propaganda ads from Epoch Times, the same ones that Facebook has banned. It is frustrating to constantly come across these misleading ads promoting their subscription filled with right-wing conservative rhetoric. Despite their claims of citing factual sources, the reality is different. These long and persistent ads appear before almost every video I watch, and it's becoming unbearable. Unfortunately, there seems to be no straightforward way to report these false ads. Numerous calls have gone unanswered, and filing reports doesn't have a suitable category. The frequency of these ads over the last few months has reached a point where it feels overwhelming and exasperating.
Reported by GetHuman4829158 on sábado, 16 de mayo de 2020 17:54
Hello, I am reaching out regarding the recent takedown of my YouTube channel, "BadmintonVideosHD," due to copyright violations. I want to sincerely apologize for my actions and the oversight of not adhering to YouTube's copyright policies. I believed that my content fell within fair use guidelines as it aimed to educate without impacting the original creators. I now realize my mistake and deeply regret it. I am requesting a second chance to rectify this situation. Unfortunately, I received copyright strike notifications simultaneously with the channel removal, leaving me no opportunity to address the issue proactively. I am willing to delete all videos containing copyrighted material and commit to producing only original content moving forward. Building and sharing on my channel has been a transformative experience, particularly in showcasing my passion for badminton and fostering a community around the sport. I would be grateful if you could consider reinstating my channel. I assure you that I have learned from this and am dedicated to compliance with copyright regulations in the future. Thank you for your understanding. Best regards, Bradley
Reported by GetHuman4840540 on martes, 19 de mayo de 2020 10:10
I am in my final day of the free trial for YouTube TV, and I am experiencing issues when switching between "Live" channels. Whenever I switch to a new channel, it seems like the video never buffers or loads correctly. For example, starting on channel "A" is fine with good quality sound and video. However, upon switching to another channel like channel "B," the sound may become static or garbled, and the video is not smooth, frequently hesitating and never improving. This issue is preventing me from subscribing, despite trying to reload the app and connecting via Ethernet with no success.
Reported by GetHuman-mi_cro on martes, 19 de mayo de 2020 12:48
Dear Youtube, I have an old account under the name Monther Qudsi that I would like to regain access to. Unfortunately, I cannot recall the associated email or password, and there was no recovery email set up. I can provide evidence that the account is mine by referencing one of my face cam videos on my current account, Montherplays [redacted]. By comparing both channels, Monther Qudsi and Montherplays [redacted], you can confirm that they belong to the same person. The reason behind wanting access to the old account is to delete it considering that revisiting some old videos made me cringe. I would be grateful if you could assist me in recovering the email and password for the Monther Qudsi account. Thank you.
Reported by GetHuman-montherp on martes, 19 de mayo de 2020 21:41
Subject: Termination of "Pooja Yadav F,B" YouTube Account Dear User, We regret to inform you that your YouTube account "Pooja Yadav F,B" has been terminated as a result of violations of the Terms of Service and copyright policies. Kindly note that you are not permitted to create or access any other YouTube accounts. For further details on account terminations and Community Guidelines enforcement, please consult the Help Center. Should you wish to contest this decision, please submit an appeal through the provided form. For additional assistance, visit our Help Center or explore the email options. Sincerely, YouTube Team ©[redacted] YouTube, LLC [redacted] Cherry Ave, San Bruno, CA [redacted], USA
Reported by GetHuman4852004 on jueves, 21 de mayo de 2020 12:13
Dear YouTube Team, I am writing to appeal the termination of my channel, [redacted] I do not believe that my videos violated the community guidelines as stated. Please review my channel again to ensure that it was not falsely flagged by viewers. My videos did not contain any nudity, violence, hateful content, threats, spam, or misleading metadata. If I unintentionally uploaded content that breached the rules, I sincerely apologize and assure you that it will not happen again. I kindly request that my channel be reinstated. Thank you for your time. Sincerely, [Name redacted]
Reported by GetHuman4863113 on sábado, 23 de mayo de 2020 23:47
Hello, I am GOOHYUN from Avansoft in the Republic of Korea. I have some inquiries regarding how to implement a service for my website visitors: 1. I am seeking guidance on how to use API or RSS to display in real-time the latest videos I upload on my website to my visitors. 2. Do I need to create a developer's account for the task mentioned in question 1? If so, could you provide instructions on how to create one? (Note: I have already set up my developer's account.) 3. Are there any limitations I should be aware of once I implement this feature? For example: - Click limits - Restriction on the number of embedded feeds - Time constraints - Any other pertinent restrictions I am eager to integrate this function into the service, and I believe it is only a matter of time now. I look forward to connecting with you via phone, email, or another suitable method. Thank you. Best Regards, GOOHYUN :D "The wolf on the hill is never as hungry as the wolf climbing the hill." - Lone Wolf AvanSoft Inc. Project Director GOOHYUN +82 10 9[redacted] [redacted]
Reported by GetHuman4884253 on viernes, 29 de mayo de 2020 2:11
I am seeking assistance regarding a serious issue that has been affecting me since 2/11/19. My neighbors, along with their family and friends, utilized YouTube tutorials to hack into my phone and cable TV, causing significant distress. I have taken legal action by involving an attorney and reporting the situation to the state and local authorities. The ability for them to access my personal information and create fake accounts to exploit my services has left me feeling violated. Various aspects of my life have been impacted, including alterations to my personal data in IRS records, changes to my medical files leading to potential life-threatening consequences, unauthorized modifications to my bank accounts, tampering with my vehicle's VIN number, and disturbances in my living situation due to trust issues with my neighbors. Additionally, multiple social media accounts have been created and used to harass me through apps like WhatsApp and YouTube. The individuals involved in this disturbing behavior have been identified, and I am determined to seek justice. The unauthorized activities performed by a group they refer to as gang stalking cannot go unpunished. I urge for this information to be shared to prevent further harm.
Reported by GetHuman4892944 on domingo, 31 de mayo de 2020 13:50
I have frequently come across ads for the Epoch Times while watching YouTube over the past few months. I understand the need for advertisements to generate revenue but having Epoch Times as an advertiser troubles me. The content they provide seems filled with misinformation and divisive stories, which is dangerous considering the current state of affairs in America. It's disheartening to see platforms like YouTube allow such material to be promoted. As an experienced journalist, it is clear that Epoch Times goes against the values of journalism and puts our democracy at risk. Maybe it's time for YouTube to follow in the footsteps of Twitter and Facebook in regulating content to maintain integrity. Removing Epoch Times as an advertiser would be a step in the right direction. A public campaign to boycott YouTube until this is addressed seems like a valid option. Let's strive for responsible media consumption. Thank you for considering this, Tim W.
Reported by GetHuman-tdwagner on sábado, 6 de junio de 2020 18:24
Hello, I have a YouTube channel called SR CLAN- OFFICIAL that we have put a lot of effort into. Recently, we have noticed that many channels are not appearing in search results on YouTube, even when the name is typed correctly. Only the videos from these channels are showing up. Unfortunately, we are also experiencing this issue. Additionally, there is a problem with the view count not displaying accurately on my videos, although YouTube Studios is showing the correct count. This is a new problem for us, and we hope it is just a minor bug that will be fixed soon. Thank you for your attention to this matter.
Reported by GetHuman4930084 on martes, 9 de junio de 2020 8:09
I am subscribed to YouTube Premium and I am facing a consistent issue where a white screen appears daily, prompting me to either continue or cancel my subscription. Despite confirming my subscription, my friend J. A. has been billed either the subscription fee or sometimes even more. This has raised concerns about a possible error on YouTube's end or potential unauthorized access to my account. The repeated charges are causing financial strain on J. A., who relies on unemployment benefits. Urgent clarification and assistance are needed to resolve this ongoing problem and prevent further financial repercussions. Thank you.
Reported by GetHuman4932368 on martes, 9 de junio de 2020 18:12
I recently cancelled the card linked to my subscription, but somehow the company managed to charge my new card, which no one had the number for, indicating fraud. I no longer wish to continue this subscription and need assistance cancelling it. Despite cancelling the card, someone fraudulently used my new card number, which is concerning. I have reported this to the bank as a case of fraud. The account must be cancelled promptly, or I will be forced to take legal action.
Reported by GetHuman-tfpmg on martes, 9 de junio de 2020 19:42
One of your technical experts was supposed to address and resolve an issue I experienced with logging into my YouTube account for the standard $39 fee. However, the link provided to download the necessary access tool did not function despite multiple attempts. In the meantime, I managed to resolve the login problem through Google directly and no longer require assistance. Although the $39 fee was charged to my MasterCard, I am not concerned about the payment. Please inform your tech expert that his help is no longer needed. Additionally, kindly cancel my $1 one-week membership and any subsequent monthly charges for the assistance program as I will not be utilizing them. Thank you for your support. I am W. Engle, at [redacted]
Reported by GetHuman4946283 on domingo, 14 de junio de 2020 14:07
Dear YouTube Staff, I am writing to express our genuine concern about the violent and destructive actions of protesters throughout America. I apologize for the large file size of a recent video uploaded to my YouTube channel. The video serves as an appeal to protesters, particularly the leadership of Black Lives Matter, urging them to adopt a battle strategy that has a history of success and endurance. Please follow through with the necessary steps to ensure that our video message reaches the intended audience. We hope they will watch, listen, and consider our suggestions. Sincerely, Rev. Randall J. Recruiter for Almighty God & U.S. Marine Vietnam Veteran, [redacted]% VA Disabled
Reported by GetHuman4952635 on lunes, 15 de junio de 2020 10:30
My YouTube content is family-friendly, without any offensive material. Unfortunately, two of my recent videos were removed, possibly due to a false report made by Jeniffer Walker. I believe this person acted out of jealousy. I kindly request to have my videos restored since I have not violated any guidelines. I create similar content to others on the platform and recently received a shout-out from a popular creator. My channel, YouTube.com/PaganSkye, means a lot to me, and having my videos removed unjustly puts all my hard work at risk. My subscribers are confused, as am I. I hope for a resolution to this issue so that I can continue sharing content without facing unwarranted consequences. Thank you for your attention to this matter.
Reported by GetHuman-cmpunkgi on lunes, 22 de junio de 2020 18:34
Hello! I'm Patrick Noble. I'm looking to regain access to an old YouTube account to delete some embarrassing videos from my past and potentially revamp my channel. It's been about seven years since I last used this account, "Patnoblification," linked to my old email [redacted] that I no longer have access to. I've realized new accounts need a Gmail address. I've attempted to log into my old email without success and don't have access to the phone number or wish to contact my ex for the recovery email. Thank you for your help! -Pat
Reported by GetHuman4983033 on lunes, 22 de junio de 2020 23:02

Help me with my YouTube issue

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