I use YouTube music and I just got a new phone so I downloaded all my data from my old...

GetHuman-miafesti's customer service issue with YouTube from February 2020

Help with my YouTube issue
First: share to improve GetHuman-miafesti's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-miafesti's own words
I use YouTube music and I just got a new phone so I downloaded all my data from my old phone. The songs I had downloaded took a while to download and when they did the album covers were missing. In the past two weeks since then I’ve downloaded new songs and their covers work, but I Ben it I delete and re-download an old song it doesn’t work, the album art is still black. I wouldn’t really mind except for the fact that I listen to songs in different languages, so since some of my songs have titles in Spanish or korean for example, and I can’t tell what song it is. Can you help me fix it?

GetHuman-miafesti did not yet indicate what YouTube should do to make this right.

How GetHuman-miafesti fixed the problem

We are waiting for GetHuman-miafesti to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-miafesti
Feb 4th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 19465 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password

Timeline

GetHuman-miafesti started working on this issue
Feb 4th, 2020 9:11pm
GetHuman-miafesti indicated the issue is not fixed yet.
Feb 5th, 2020 2:40am
GetHuman-miafesti indicated the issue is not fixed yet.
Feb 5th, 2020 2:41am
GetHuman-miafesti indicated the issue is not fixed yet.
Feb 5th, 2020 2:43am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies