YouTube Customer Service Issues

I recently discovered that my child signed up for a free trial of YouTube TV, which led to subscription charges after the trial ended. Unfortunately, I only noticed the charges after the second one came through. I've attempted to cancel the subscription on my phone, but I couldn't find a contact number to speak with a representative. I also don't have access to a computer to follow the online cancellation process. I'm reaching out to request the cancellation of my YouTube TV subscription and kindly ask for a refund for the two months I was charged.

Hello YouTube, My channel has been hacked, and the hacker transferred the primary ownership to another ID. Here is my YouTube channel link: [redacted]. My login email is [redacted] I lost access to my YouTube account on January 19, [redacted]. I managed to recover my YouTube ID and email access, but I do not have access to my channel anymore. The hacker transferred my YouTube channel to their Google account, and now I have a new account. Please assist me in recovering my channel. Thank you.

Hello, I am Miklo from Dagger Channel. Recently, my phone reset itself and I lost access to my YouTube account. Despite entering the correct password and email, I am unable to log in. I am seeking assistance to create a new password and email for my account so I can continue using YouTube and uploading content. Your help in resolving this matter would be greatly appreciated.

My previous YouTube channel, JJaka, was unexpectedly removed from the platform, and I am eager to regain access to it. With 15k subscribers and a video reaching 1 million views, losing access has been distressing. Although I no longer have the password to the associated email, I can provide solid evidence of my ownership through photos and videos. I sincerely hope to restore my channel or prevent its deletion. It seems likely that the account was taken down due to age restrictions, but I am now 14 years old, meeting the platform's requirements.

I'm Joshua H., and I recently received an email from YouTube services at [redacted] The email claims they have a compromising video of me and threatened to take legal action unless I comply. I did not upload the video and do not have control over it. The sender insists they will only remove it if I follow their demands. I'm unsure if this is a scam or a serious issue.

There is a video on the NoorsCookin channel showing a wedding attended by my mother and sister. It captures us, but due to religious beliefs, we prefer not to be shown wearing makeup and fancy clothes in front of men who aren't family. We kindly ask for the video to be removed or edited to obscure our images. Our appearances are visible at 0:07, 0:36-0:30, and 1:24 in the video. If this matter is not resolved, we may have to seek legal action, although we hope it won't come to that.

I used to have three YouTube channels that are causing me distress due to bullying. Unfortunately, I am unable to delete the videos or channels as I don't have access to the phone numbers or passwords associated with them. I can provide proof that these accounts are mine by sharing a photo. Please understand the urgency of my request as I am struggling with the idea of everyone seeing these videos. The channels in question are Tanel Moora, Kristjan Moora, and Soot Kann Stiki. Your prompt assistance in deleting these videos would be greatly appreciated.

I am a YouTube Music user who recently switched to a new phone. After transferring my data, I noticed that some of my previously downloaded songs are missing their album covers. While new downloads display the artwork correctly, re-downloading old songs still results in black album art. This issue is particularly inconvenient for me as I listen to songs in various languages, making it difficult to identify them without the visual cues. I would appreciate any assistance in resolving this problem. Thank you.

I recently purchased a YouTube Prime membership for a 6-month free trial through Flipkart using supercoins. Upon redeeming the code on Flipkart Rewards, I was directed to YouTube where I selected the 6-month free trial option. However, when prompted to fill in my details including name, address, city, state, and pincode, I encountered issues with payment. Despite entering my Visa card details correctly, the system repeatedly indicated "incorrect card details." I attempted to use a Mastercard as well, but encountered the same issue. After multiple unsuccessful attempts with both cards, I received a "transaction declined" message. I'm reaching out for assistance as I am unable to proceed with activating my membership. Your help in resolving this matter would be greatly appreciated.

I'm using Xfinity cable to watch Youtube movies on my TV. However, I'm having trouble accessing certain movies that require Age Verification via computer or phone. I've tried to log in using the code LXN JRS GXM provided, but it's not working. Even after contacting the cable company, the agent couldn't resolve the issue as they were facing the same problem. I've made sure that all parental controls are disabled, but I'm still unable to watch these movies. I'm 68 years old and believe I should be able to view them. How can I adjust the settings to enable access to these movies? Thank you!

I have a new Roku TV and an existing Youtube TV account. When I select Youtube TV from the Roku menu and click on "Sign in", it directs me to go to 'tv.youtube.com/start' on my mobile device or computer, enter the provided code, and sign in to my Google Account. However, when I attempt step #1 on my mobile device, the Youtube TV app opens as if I'm trying to watch it on my phone, and I do not see where to input the code. Consequently, I'm unable to link my existing Youtube TV account to my new Roku TV.

Hello, I am the Marketing Communications Manager at Strathfield College Australia. Recently, I have been tasked with creating and posting new content on our social media accounts. Unfortunately, we are facing challenges in retrieving access to our Youtube account (@Strathfield College Australia) due to not having the login details from the previous admin. I am committed to gaining access to the Youtube account to produce new content for the college, but I am currently at a loss without the necessary login information. I am prepared to provide any documentation required to verify my affiliation with Strathfield College, and our CEO, Roo Oosthuizen, is willing to assist if necessary. The Youtube channel has not been accessed for approximately 3-4 years, making it challenging to identify the previous admin. Any assistance or suggestions on how to resolve this issue would be greatly appreciated.

There's a concerning YouTube channel that has been active for some time now. The content created by Hassan Campbell under the name "Real Topics" is deeply troubling. Hassan Campbell is known for making threats of violence, including rape and murder towards other YouTubers. He has been documented harassing individuals at their workplaces and in public places, while also showing disrespect towards elders. Additionally, he talks about desecrating the graves of other YouTubers' mothers and glorifies his involvement in gangs and criminal activities. This type of behavior is not suitable for viewers and is detrimental to the YouTube platform's reputation.

Hello, I'm Larry Bayer. I recently started using your service and have mostly been satisfied with it, except for one issue. When my wife and I signed up on your website, we entered our home address Zip Code, [redacted], to see the available channels. Our full address is provided below. Larry and Denise Bayer [redacted] Hagerstown Drive Baton Rouge, Louisiana [redacted] The channel lineup indicated that LPB, the local Baton Rouge Louisiana Public Broadcasting station, would be available. However, after starting the service, we noticed that the local LPB station is missing from our channel list. Could you please clarify why we don't have access to this channel even though it was initially shown as available on your website? We really want to be able to watch this channel easily. Thank you, Larry Bayer

My husband, J.L. started a trial of YouTube TV in October [redacted] but canceled it. However, he recently noticed charges on his credit card for the service despite not using it. He has relied on social security checks for his expenses. The credit card used ends in #[redacted], is a Visa, and our address is [redacted] Grand Concourse, Apt. 5D, Bronx, NY, [redacted]. He is seeking a refund for the $49.99 charged monthly for the past three months, including January [redacted]. His email was [redacted], but he no longer has access and the phone # [redacted] is no longer valid. Please contact me, Yvonne Alicea, at [redacted] or email [redacted] Thank you for your assistance.

My account is linked to my late husband's email, [redacted] However, I am the one who pays the bill with my credit card. Unfortunately, he passed away on January 10th of this year, and I had to move, leaving me homeless. I need assistance in deleting this account connected to Lamont Lester's email, [redacted], as I do not have the password. You can contact me, Stephanie Lester, at either [redacted] or email me at [redacted] Your prompt attention to this matter would be greatly appreciated as I am now on a fixed income on SSI and cannot afford to keep this service. Thank you in advance for your help in resolving this issue.

I signed up for YouTube TV on January 14 and canceled my subscription. On January 28, a charge of $53.49 was deducted from my debit card. On February 2, there was another attempt to withdraw $53.49, but it was declined because I had disabled my transactions. Today, there was another unsuccessful transaction for the same amount. I request a refund due to canceling my subscription, and I would appreciate it if you could prevent any further attempts to charge my credit card. Thank you.

In my work at a phone store, I recently assisted a customer dealing with problems accessing YouTube on their Kyocera DuraMax flip phone. Despite not having the app, the customer typically visits YouTube via Google search. However, for the past six months, the screen displays half black and half white once the website loads. Surprisingly, this problem had not arisen for a year prior. We attempted to solve the issue by clearing the phone's cache and history without success. It is worth noting that the phone has 46 MB out of 64 MB of storage available, indicating that storage capacity is unlikely to be the root cause. Thank you.

My YouTube channel was stolen by removing me as an admin and adding someone else. All my videos were deleted and the channel name was changed. Please consider my request to recover my channel. You can verify my ownership through my Facebook page where I used to share my videos: [redacted]. If you need any proof of ownership, I'd be happy to provide it. Old channel name: trap zone. Previous subscribers: Over 12,[redacted]. Thank you.

I downloaded a video over 7 years ago, and it was manually striked a few days ago. I am concerned that someone may report my channel to close it down and possibly impact my Gmail with two more strikes. I have sentimental attachments to this email address. What steps can I take to prevent this? Would deleting all the videos from my channel help? I appreciate your quick response.