I use YouTube music and I just got a new phone so I downloaded all my data from my old...
GetHuman-miafesti's customer service issue with YouTube from February 2020
Help with my YouTube issue
First: share to improve GetHuman-miafesti's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-miafesti's own words
I use YouTube music and I just got a new phone so I downloaded all my data from my old phone. The songs I had downloaded took a while to download and when they did the album covers were missing. In the past two weeks since then I’ve downloaded new songs and their covers work, but I Ben it I delete and re-download an old song it doesn’t work, the album art is still black. I wouldn’t really mind except for the fact that I listen to songs in different languages, so since some of my songs have titles in Spanish or korean for example, and I can’t tell what song it is. Can you help me fix it?
GetHuman-miafesti did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-miafesti fixed the problem
We are waiting for GetHuman-miafesti to fix the problem and share the solution with the rest of us customers.
Please help with my YouTube issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common YouTube customer problems.