I have had Youtube premium since December ****. I am beyond angry that when you have an...

GetHuman4307756's Refund a Charge issue with YouTube from January 2020

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The issue in GetHuman4307756's own words
I have had Youtube premium since December ****. I am beyond angry that when you have an individual plan, you are not shown the option of the student plan. I am a sophomore in college currently in my fourth semester* with that being said, I have been overpaying $* a month for ** months. I am so disappointed in your system robbing people of their money. I have personally paid approximately $***.** and could have saved $**.** in the time I started school. I tried to cancel my old subscription and switch my account to the student plan for $*.** today on youtube.com. However, when I went to the Apple app store, it told me I was paying $**.**. When I canceled the subscription through apple, it somehow changed all of my subscriptions. I am now being told I don't have a student account and subscribed to an individual account for $**.**. I realized from there I have been paying two separate subscriptions through the same account. I am a college student living paycheck to paycheck. I do not have the money for all of this.

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Refund a Charge issue
Reported by GetHuman4307756
Jan 29th, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 19341 others
0 customers following this


GetHuman4307756 started working on this issue
Jan 29th, 2020 9:38pm
GetHuman4307756 indicated the issue is not fixed yet.
Jan 30th, 2020 4:33am