YouTube Customer Service Issues

Hello, I go by the name of Doneric F., and I am a creator focused on 2k gaming content. Last year, I experienced success as one of the top representatives in the 2k community. Riding on that wave, I decided to take YouTube more seriously by consistently uploading and streaming content. However, since the start of 2k20 around September 8-20, I have been facing an issue with streaming from my PS4. I suspect it might be related to copyright strikes or other factors causing a streaming error on my PS4. Despite researching solutions on YouTube, I have been unable to resolve the error code that keeps appearing whenever I try to stream. I am eager to regain the ability to stream seamlessly for my subscribers. Your prompt assistance in resolving this matter would be greatly appreciated. Wishing you a Happy New Year!

I was exploring with Danny, and he has put a video up of my grandmother, a white lady, which is out of order. He was filming near my family's graves, breaking into buildings for filming, and exploring with his mate, Andy, who is doing the same videos. If this is not taken down, you will hear from my solicitor. My grandmother never had black children. This is disgusting, and it shouldn't be allowed to be filmed for their entertainment and profit. This can affect a lot of people. Please stop this. Thank you.

I need help with my old Youtube accounts. I had three accounts: Brezlyn Villarreal, Brezlyn Villarreal, and brezlyn villarreal. I can't log into them and I'm facing bullying because of them. I would appreciate it if you could take them down as soon as possible. If you need more information, please reach out to me via email. Thank you for your assistance.

Three years ago, I created a YouTube account called debgames. I posted a video there that I regret and now I want to delete my account. Unfortunately, I am unable to do so because the phone associated with that email address is broken, and I cannot access my SIM card/email address anymore. My question is, could you please delete my account for me? Sincerely, Debby G.

Last year, I subscribed to YouTube Premium but only intended to keep it for one month. Regrettably, I forgot to cancel, and I have been charged for most of [redacted]. I am requesting a refund for all charges except the first month. For assistance, please reach out to me at [redacted] or email me at [redacted] I appreciate your prompt attention to this matter. Thank you.

Hello Youtube Support Team, I am reaching out for assistance regarding my old Youtube account registered under the name KGDANCECo. This account has been active for approximately 8-6 years, where I shared videos of myself and my dance class students. As my professional career has progressed, it is crucial for me to remove this page promptly in order to maintain professionalism and protect my reputation. Additionally, I do not possess the necessary music licenses for the videos posted, further emphasizing the need for their removal. Unfortunately, I do not have access to the account login details. I appreciate any help you can provide in resolving this matter. Sincerely, Kimberley C.

I woke up to find my channel suspended (terminated) without warning. The reason cited was nudity, although the video only featured a harmless anime moment. I would have removed the video if given a chance, but the suspension was immediate. My attempts to appeal have been unsuccessful. I devoted countless hours to my small channel, and its sudden disappearance is distressing. I am at a loss for what to do next.

I need help signing up for YouTube Premium as a student. I successfully verified my eligibility through SheerID via email, but I'm unsure of the next steps. According to the guidance from YouTube, I should log back into my account, go to my profile by clicking on my profile picture, choose "Paid Memberships," and follow the steps to complete the signup. However, when I tried to access "Paid Memberships," I couldn't find any notification to proceed further. Can anyone assist me with this issue? Thank you.

Hello, I'm A. H. and I run the YouTube channel "Learning with Ameer Hamza". My channel email is [redacted] Recently, I noticed a problem with my account. Despite having uploaded [redacted] videos and earning money before, when I logged in, I was shocked to see that my dashboard shows 0 subscribers and no videos on my channel. I'm extremely worried about this sudden issue and would appreciate a prompt response to help me resolve this situation. Thank you.

I am having trouble accessing YouTube TV on my Sony TV. I have one account and multiple TVs in my home. Can I watch YouTube TV on other TVs in my house besides the one I initially downloaded it on? I want to be able to watch on all smart TVs in my home, knowing that only three can be used simultaneously. Also, how long is the trial period for YouTube TV? I signed up on 12-27-19 and was told I would be billed on 1-2-20. I wish to have a 30-day free trial instead of just 7 days.

My Youtube channel is linked to [redacted] I received a takedown notice from Youtube due to a community guideline violation related to violence, for a video that I had already deleted six months ago. Despite this, my channel remains demonetized. I am a small YouTuber with a disability, relying on my channel for income. I am eager to know when my channel will be monetized again. I am hopeful that it can be resolved this New Year. Happy New Year!

Hello, I recently used a movie or video from another channel that has a Creative Commons license allowing reuse. I uploaded it five days ago, and it quickly received over 50,[redacted] views. However, today I received a copyright strike email, and the video was removed from my channel. I am confused about why this happened since I followed the Creative Commons guidelines. Can anyone advise me on the necessary steps to address this issue? Will the 50,[redacted] views also be affected by this strike? Thank you.

Hello, I wanted to try YouTube TV for the free trial but encountered logging in issues on my smart TV. Despite being charged $54.11, I couldn't log back in to cancel as it prompts me to repurchase. I am unable to access my account to cancel the service and would like to get a refund promptly since I haven't used it. My login Google account is [redacted] Please assist, thank you!

I had a YouTube channel named "Don Taylor." Recently, I decided to create a new channel called "Your Personal Toolbox" to use as a Brand Channel and merge my original channel into it. However, after completing the merge, I lost all my subscriptions and play later lists associated with my Google YouTube account, [redacted] I would like my Google YouTube account to be restored with a Brand channel named "Your Personal Toolbox." Thank you.

I recently signed up for a 7-day free trial of YouTube TV on Christmas to compare it with Hulu. I was expecting to have until tomorrow to make a decision, but the trial was unexpectedly cut short after only 5 days, and my account was charged prematurely. This left me in a tough financial spot, and I am not happy about it. I demand a refund for the early charge, and I will be canceling my subscription and returning to Hulu. It is frustrating when money is taken out of my account earlier than agreed upon.

I have been charged for a service that I did not sign up for. I completed your 30-day trial and paid months ago. Recently, I tried to watch videos for free, but I have not signed up for another trial. Your company tried to charge my credit card, but there were insufficient funds. I would like this recurring charge to be stopped immediately.

I recently purchased a new smart TV and mistakenly subscribed to YouTube TV instead of adding the regular YouTube app. After realizing my error, I sought to cancel the subscription and request a refund. I sent an email to YouTube, but have not yet received a response. My intention is to correct this and get the appropriate app installed. Thank you, Chara J.

Hello, I am Chara Jackson, and I am reaching out to address an issue I encountered with your app. When attempting to contact support, I was unable to connect with a representative. My goal is to resolve this matter and seek a refund. Recently, I purchased a new smart TV with the intention of adding the YouTube app but mistakenly subscribed to YouTube TV instead. Believing I had selected the correct app, I proceeded with the setup. However, my son later informed me of the error, showing me the correct app. Subsequently, I emailed YouTube to request a cancellation of the subscription but have yet to receive a response. I am eager to cancel the subscription and receive a refund promptly. Thank you, Chara Jackson

Hello YouTube Staff, I am facing a persistent issue with another YouTuber who has been consistently targeting my channel with offensive content recently. In one of his videos, he featured a portrayal of killing me, referring to me as kingtheropod. The video link is provided below: [redacted] Furthermore, in various videos, he has made homophobic remarks about me and another YouTuber at 2:30 seconds. In another instance, he created a talk show video where he attacked me and another YouTuber, misquoting me in the process. The video link for this incident is: [redacted] Additionally, he repeatedly insulted me, using derogatory language like "P***y" as shown in the video at 3:04: [redacted] He also referred to me as "Queen"Theropod in another video description. I would appreciate your assistance in addressing this behavior and removing the video created by DEADMANTV about me. Thank you.

Whenever I post a new video, my comments are deactivated within five to ten minutes, even though I don't turn them off myself. According to the YouTube help center, this happens because I am a minor or there is a minor in my video. My latest video just features me talking to the camera about future content, and I am fourteen years old. I believe I should have control over my comments since it's my video. It seems unfair that YouTube automatically disables them. Just because I have some older videos from when I was 8, doesn't mean my channel is solely for children. I would like the ability to manage my own comments.