Dear Youtube,**My Youtube account is named as “Nesrin Ero*lu”.**I am so sad while I am...

GetHuman3831669's Problem With a Channel issue with YouTube from October 2019

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The issue in GetHuman3831669's own words
Dear Youtube,**My Youtube account is named as “Nesrin Ero*lu”.**I am so sad while I am writing this email since my Youtube account is hacked.**A few days ago, I got an email which is so familiar to Youtube content. Unfortunately, I clicked the link since I thought that my account was under danger.**After ** hours, I couldn’t login my Youtube account. I complained this situation in Turkish but I couldn’t get enough support from your side.**Actually, my Youtube account was based on travelling. However, you can easily see that the current content is totally changed by the strangers who hacked the account if you can check it. They removed some of my videos. You can also see that the devices which access to the account, are totally changed nowadays.**I have been spending *.* years to create my video contents. I have reached around **** subscribers thanks to my videos. I am really disappointed since I lost all the efforts that I spent for Youtube suddenly.**Can you help me for my questions as follows.**How can I prove that I was the real owner of the account?*What is the procedure that I should follow to get my account back?**Thank you in advance for your help.

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YouTube

Problem With a Channel issue
Reported by GetHuman3831669
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 49555 others
0 customers following this

Timeline

GetHuman3831669 started working on this issue
Oct 26th, 2019 6:06am
GetHuman3831669 indicated the issue is not fixed yet.
Oct 26th, 2019 1:10pm
GetHuman3831669 indicated the issue is not fixed yet.
Oct 26th, 2019 4:10pm
GetHuman3831669 indicated the issue is not fixed yet.
Oct 27th, 2019 10:29am
GetHuman3831669 indicated the issue is not fixed yet.
Oct 27th, 2019 1:21pm

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