contacting them, items you may need:*Email: *****@***.com *Phone Number ***********Name...

GetHuman3369119's customer service issue with YouTube from August 2019

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The issue in GetHuman3369119's own words
contacting them, items you may need:*Email: *****@***.com *Phone Number ***********Name of Account Holder: Brian Coombes*Password*I don't have all of these*The issue in your own words* On the *nd of August I purchased seasons **& **of the Big Bang through the YouTube portal.*I was shocked to see that I had been charged aud$***.** per season. At no time had a confirmation of the costs been given other than in small green print on the screen - lt showed $** for sd and **.** for hd. If I had been aware of the price I would not have made the purchase. In addition the picture frequently pixelated, distorted and the sound out of sync. It also locked up frequently and refused to load.*I would ask that you consider a refund under the circumstances *Regards *Brian Coombes*You did not yet indicate what purchased seas...

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YouTube

Customer service issue
Reported by GetHuman3369119
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 39361 others
0 customers following this

Timeline

GetHuman3369119 started working on this issue
Aug 5th, 2019 6:59am
GetHuman3369119 indicated the issue is not fixed yet.
Aug 5th, 2019 11:40am
GetHuman3369119 indicated the issue is not fixed yet.
Aug 6th, 2019 7:46am

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