contacting them, items you may need:*Email: *****@***.com *Phone Number ***********Name...

GetHuman3369119's customer service issue with YouTube from August 2019

Help with my YouTube issue
First: share to improve GetHuman3369119's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3369119 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman3369119's own words
contacting them, items you may need:*Email: *****@***.com *Phone Number ***********Name of Account Holder: Brian Coombes*Password*I don't have all of these*The issue in your own words* On the *nd of August I purchased seasons **& **of the Big Bang through the YouTube portal.*I was shocked to see that I had been charged aud$***.** per season. At no time had a confirmation of the costs been given other than in small green print on the screen - lt showed $** for sd and **.** for hd. If I had been aware of the price I would not have made the purchase. In addition the picture frequently pixelated, distorted and the sound out of sync. It also locked up frequently and refused to load.*I would ask that you consider a refund under the circumstances *Regards *Brian Coombes*You did not yet indicate what purchased seas...

GetHuman3369119 did not yet indicate what YouTube should do to make this right.

How GetHuman3369119 fixed the problem

We are waiting for GetHuman3369119 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3369119
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 39361 others
0 customers following this


GetHuman3369119 started working on this issue
Aug 5th, 2019 6:59am
GetHuman3369119 indicated the issue is not fixed yet.
Aug 5th, 2019 11:40am
GetHuman3369119 indicated the issue is not fixed yet.
Aug 6th, 2019 7:46am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers