YouTube Customer Service Issues

Archive 43

The following are issues that customers reported to GetHuman about YouTube customer service, archive #43. It includes a selection of 20 issue(s) reported June 15, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am writing to address an issue regarding the YouTube channel "My Telugu World." They have posted a video containing real WhatsApp numbers of girls, including mine. Due to this, unknown individuals are messaging me on WhatsApp. These messages are inappropriate, assuming that I am a call girl, causing me distress. This violates my privacy and could potentially harm other girls in similar situations. I urge you to take action against this channel and remove the video promptly. Thank you for your attention to this matter.
Reported by GetHuman-kalasapa on Saturday, June 15, 2019 4:39 AM
Hello, I encountered a situation where a claim was made by SME on behalf of Epic regarding a specific timecode where they insist that Ozzy Osbourne's "Let It Die" is being played in a video. However, the track playing during that time is actually from the game's OST called "Rebellious Phase." I provided evidence of this with a link to the OST track. Despite this, the claim has not been removed, and I suspect that my dispute was not thoroughly reviewed. I am hesitant to dispute again as I fear it may be overlooked once more. Your assistance in resolving this matter would be greatly appreciated, as I believe this to be an unjust situation that needs to be rectified. Thank you in advance for any help you can provide.
Reported by GetHuman-onkarian on Saturday, June 15, 2019 7:46 AM
Onision has been misusing the copyright claim system by striking small channels over criticism. When YouTubers create videos criticizing him, Onision falsely claims copyright infringement, ignoring fair use policies and YouTube guidelines. This has led to unfair takedowns of smaller channels, contrasting with the swift action when a small YouTuber filed a false claim against him. The situation has been ongoing for over three years, causing harm. Many content creators are concerned about the system's integrity and hope for better protection against abuse. The issue needs addressing, ensuring that creators are supported. Your feedback is vital, and forwarding it to YouTube can bring attention to this concerning behavior.
Reported by GetHuman-coolkiwi on Monday, June 17, 2019 1:23 AM
My most popular video featured a compilation of delightful film music. I don't make money from it as all rights and earnings rightly belong to the original creators. I created the video for my audience to appreciate the music. However, I'm puzzled as to why, even though Youtube states there are no viewing restrictions in all countries, the video is now blocked and can only be viewed by me. To add to my frustration, the video was accessible for over 7 months without any issues, and suddenly it's now "unavailable" without prior notice.
Reported by GetHuman3102515 on Monday, June 17, 2019 7:35 PM
I started my YouTube channel just 3 weeks ago and have 7 subscribers and 2 videos with 30 views each. I recently received an email stating that my account was disabled and suspended due to a violation of community guidelines. However, the next day, I got another email saying my account was not in violation, and it was unsuspended. When I checked on my laptop, it still showed as permanently disabled. Oddly, my account on my iPhone is working fine. I need to resolve this issue because I prefer using my laptop to monitor my views and watch time. Thank you for any help on this matter.
Reported by GetHuman-renante on Tuesday, June 18, 2019 1:43 AM
Subject: Appeal for Channel Reinstatement Hello YouTube Team, I am writing to appeal the termination of my YouTube channel, Crazy Gamer. I firmly believe that my videos and channel did not violate any of the community guidelines. I kindly request you to review my channel once again to ensure that it was not wrongly flagged by users. My videos did not contain any nudity or sexual content, violent or graphic material, hateful content, threats, spam/scam, or misleading metadata. I always make sure to adhere to the guidelines regarding content tagging. If there was an oversight on my part regarding any content that breached the rules, I apologize and assure you that it will not happen again. I respectfully ask for the reinstatement of my channel. Thank you for your understanding and consideration. Warm regards, Crazy Gamer
Reported by GetHuman-mffmaste on Tuesday, June 18, 2019 5:07 AM
I recently signed up for the free 7-day trial of YouTube TV, but I encountered a login issue and was told by support that no account was created. Despite being assured there would be no charges without an account, I was billed for the full subscription today. I am unable to access the service and wish to cancel my account for a full refund. The emails associated with the account may be one of the following: 1. [redacted] or 2. [redacted]
Reported by GetHuman3105259 on Tuesday, June 18, 2019 6:49 AM
Hello Youtube Support, I am reaching out to discuss the situation regarding artist Bløm's Youtube account. New songs by artist Bløm are being released on a self-generated playlist named "Blóm - Topic" along with music from other artists. However, artist Bløm prefers to have her music released on her official account, Bløm Official, to claim ownership. Here is the link to the auto-generated channel: [redacted] And here is the link to Bløm's official channel: [redacted] I am interested in learning if it is possible to connect these releases to Bløm's official channel instead of the shared, auto-generated account. Could you provide guidance on how to make this change? I previously contacted Reverb Nation regarding this matter, and they advised me to reach out to Youtube directly for assistance. Thank you for your support. Best regards, Antonina Kwiatkowska Bløm Team
Reported by GetHuman3105700 on Tuesday, June 18, 2019 10:19 AM
I would like to report a YouTube channel that is deceiving its subscribers for money. The channel exploits a grieving family that lost 4 members by making over [redacted] inappropriate uploads. Despite pleas from the family to stop, the channel owner has blocked them and continues to engage in disturbing behavior. Moreover, he administers a Facebook group where members are threatened with death and harassed for speaking out. The content includes graphic discussions about a child's injuries and falsely accuses an innocent woman of a crime. Despite numerous reports from thousands, YouTube has taken no action. Many creators have provided detailed breakdowns of the situation, highlighting the shocking nature of the content. The channel profits from Adsense by exploiting a family in mourning. It seems contacting the advertisers directly might be the next necessary step.
Reported by GetHuman-bazzabo on Tuesday, June 18, 2019 1:01 PM
I am not a fan of most sports except for Snooker. I am not interested in DC, Marvel, Game of Thrones, news channels, or gossip. Despite my efforts, YouTube keeps recommending these topics to me. My username is waynestyles, and I spend too much time blocking unwanted content that keeps reappearing. I prefer classic TV comedies, sci-fi, and crime dramas like Ironside, Kojak, Perry Mason over modern graphic shows. The only exception is Lucifer, a dark comedy with explicit crime scenes. I have been actively blocking content today, but it seems the changes are slow to update. Apart from this issue, I enjoy using YouTube to watch 1980s music videos and reminisce. Thank you, Wayne Styles.
Reported by GetHuman3107980 on Tuesday, June 18, 2019 5:14 PM
Hello, I am looking to watch an episode of "The Mike Douglas Show" on YouTube for free. Specifically, I am interested in Season 17, Episode 17.7, from the 60's, 70's, and early 80's. Despite YouTube claiming that all episodes are available to watch for free and in full, I am experiencing difficulties. When I select the desired episode, it only displays a picture of "Mike Douglas" without providing any instructions or links to play the content. I am wondering if there might be additional software or requirements needed on my computer or cable connection for the episode to play.
Reported by GetHuman-sammykat on Wednesday, June 19, 2019 11:44 PM
Youth for Unity and Voluntary Action (YUVA), a non-profit organization in India focused on empowering vulnerable groups, faces a challenge with their old YouTube channel 'yuvamedia.' The organization no longer has access to the login details for the old account and wishes to disassociate from the channel's outdated content. Despite creating a new active channel 'officialyuva,' the search results still display the old channel, affecting their brand perception. Several attempts to contact YouTube's support have been unsuccessful as the issue is not covered under the listed policies. YUVA has provided feedback multiple times but has not received a response. The organization is seeking guidance on the proper channels to proceed with deleting the old YouTube channel to maintain their brand identity.
Reported by GetHuman3118002 on Thursday, June 20, 2019 10:23 AM
I was directed to the Unable to access a Google product notification for my YouTube account. I believe my access was mistakenly suspended. I received a message stating my account suspension was due to Community Guidelines violation, which I am certain is incorrect as I regularly view gaming, sports, and news channels without issue. My daily routine involves visiting these channels after work at Misawa Air Base in Japan. I attempted to create a new account but encountered issues with accessing my subscribed channels. Could this be a mistake by YouTube's algorithms, or an error triggered by a typo in my searches? I am seeking a human response to clarify and resolve this issue, as I value my accounts for surfing purposes. Can you please assist in unlocking my accounts? I would like to understand if there was a mistake or violation on my part. My account emails are [redacted], [redacted], and [redacted] I appreciate your attention to this matter.
Reported by GetHuman-reeserl on Friday, June 21, 2019 10:12 AM
Hello, I recently received a notification regarding a copyright claim on a video I posted on Youtube. It seems that the issue may be related to not crediting the song's creators properly. I have been researching how to address this to have the video unblocked. The video was intended to showcase a dance routine to the song and challenge others to participate by filming themselves and reposting. I want to ensure that others know what actions to take to avoid being blocked when reposting their videos. Could you clarify if this is a matter handled by Youtube or if it involves UMG/Jonas Brothers? I sincerely apologize for this error, as it was not intentional and stemmed from my lack of experience. I am eager to rectify this situation promptly. Thank you.
Reported by GetHuman-demcnevi on Friday, June 21, 2019 8:36 PM
I am drawing attention to the challenges faced by South Korean YouTube creators who have encountered obstacles to their freedom of speech on the platform. Multiple creators have reported instances where YouTube Korea has allegedly removed their content due to political leanings or government influence. Creators linked to the conservative party claim their videos, views, and user interaction have vanished, impeding their ability to benefit from the platform. With ongoing complaints from these creators, concerns have arisen among the public regarding potential censorship by the government or YouTube Korea. The lack of transparency in content removal and the absence of clear guidelines have fueled doubts about political coercion and suppression of speech. Amidst a sensitive political climate in South Korea, it is crucial for YouTube to address these issues and ensure freedom of expression. Calls for investigations into user demographics and behavior patterns reflect the growing significance of YouTube as a platform for information and human rights advocacy. The narratives shared by affected creators, such as the North Korean defector and others, underscore the urgency of examining and rectifying these alleged infringements on freedom of speech. The need for a reliable and transparent media outlet is emphasized to uphold the principles of free speech and citizens' rights in South Korea.
Reported by GetHuman3132279 on Sunday, June 23, 2019 12:55 AM
I recently received an email from YouTube stating that my AdSense account has been disabled and monetization on my channel was disabled. The email mentioned that without a valid AdSense account, I cannot participate in the YouTube Partner Program. They provided information on how to appeal the account disablement. However, I am confused because I never received an email about my AdSense account status.
Reported by GetHuman-senadbuq on Sunday, June 23, 2019 11:05 AM
In Cumberland County Prison, Pennsylvania, there is a troubling situation involving an inmate. This young man is being held on an assault charge that is likely to be proven false in court. Despite being in custody since Friday, he has experienced 15 seizures with no medical attention. During a visit from his wife, he had a seizure, and guards handled the situation poorly by attempting to lift him and putting him in isolation instead of calling for medical help. His wife's pleas for an ambulance were initially ignored until she mentioned involving the news. Despite this, the inmate did not receive proper medical care and continued to have seizures without a doctor present. This distressing incident echoes previous reports in [redacted] highlighting the inhumane conditions at this prison.
Reported by GetHuman3136197 on Monday, June 24, 2019 3:16 AM
Dear Youtube Team, I recently had my account terminated for violating YouTube's terms and services. Although I can access my Gmail and associated AdSense accounts, my YouTube channel is not accessible. I have not received any emails explaining the termination. My channel, Nimz Kitchen, has no copyright strikes, abusive content, nudity, violence, hateful content, threats, spam/scam, or misleading metadata. Each video is unique and created by me. I've been diligently following the community guidelines for two months. Please review my channel to address any incorrect flags. This channel means a lot to me, and I've never used paid services to boost views or subscribers. Thank you for your attention. Terminated Channel URL: [redacted]
Reported by GetHuman-anjurig on Monday, June 24, 2019 4:18 AM
I am requesting the un-banning and reinstatement of my YouTube channel. It seems my channel was suspended for breaching YouTube's policy on spam due to my actions during a live stream chat. I shared a high-quality link to a boxing event, aiming to enhance the viewing experience for viewers frustrated by the low-quality stream being shown. In the fast-paced live chat, where comments quickly disappear, I attempted to draw attention to the superior streaming option for the benefit of the [redacted]+ viewers. The intention was to assist the audience and the channel user who seemed interested in finding a higher-quality link. I believe my actions were meant to improve the YouTube user experience and not intended as spam. Best regards, P. Tino
Reported by GetHuman-oneofman on Monday, June 24, 2019 9:52 PM
I want to bring to your attention the disrespectful behavior of YouTuber ImJayStation. Shortly after the tragic passing of Etika, ImJayStation posted a clickbait video that exploited his death for views and money. This is not the first time he has done such a thing. ImJayStation has a history of making inappropriate videos about deceased celebrities, like XXXtentaction and Mac Miller, as well as publishing fake and offensive content related to the LGBTIQ community. His actions are distasteful and harmful, tarnishing the legacies of those he exploits. I urge YouTube to take action against ImJayStation by terminating his channel. It is concerning that he continues to profit from sensationalized and insensitive content, while others are penalized for minor infractions. I hope YouTube will address this issue and not turn a blind eye to the exploitation of tragedies for personal gain.
Reported by GetHuman-lukescor on Wednesday, June 26, 2019 7:39 PM

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