my son signed up for free month trial and after * weeks you have took money from his ba...
GetHuman2614680's customer service issue with YouTube from March 2019
Help with my YouTube issue
First: share to improve GetHuman2614680's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2614680's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2614680 will want to follow the link below to head to their help center. We will check on GetHuman2614680 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2614680 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman2614680's own words
my son signed up for free month trial and after * weeks you have took money from his bank. this money will need to be refunded immediately as he has no intention of keeping the premium agter the trial has ended. he is also ** and not legally allowed to enter into a contract and i withdraw any permissions from myself as his parent. i am extremely angry that you have taken money before the free period has ended
GetHuman2614680 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman2614680 fixed the problem
We are waiting for GetHuman2614680 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.