I was charged after youtube red's free trial even though i attempted to cancel the free...

GetHuman-kelleedc's customer service issue with YouTube from March 2019

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The issue in GetHuman-kelleedc's own words
I was charged after youtube red's free trial even though i attempted to cancel the free trial early MULTIPLE times...**I also saw that my payment did not go through when they tried to automatically charge me for the membership. I deliberately did not update my CC information because I did not wish to purchase the membership and somehow I was still charged. I have been able to cancel it now but it's saying I have access until **** or something. I don't want that. I would like a refund of $**.** ASAP. Thank you!
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Customer service issue
Reported by GetHuman-kelleedc
Mar 27th, 2019 - a mon ago
I have an issue with YouTube too
Seen by 3 customers so far
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GetHuman-kelleedc started working on this issue
Mar 27th 1:29am
GetHuman-kelleedc indicated the issue is not fixed yet.
Mar 27th 1:31am