I own a *K Apple TV my primary & only device for streaming. Lately, I have also subscri...
GetHuman-robuca's customer service issue with YouTube from March 2019
Help with my YouTube issue
First: share to improve GetHuman-robuca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-robuca's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-robuca will want to follow the link below to head to their help center. We will check on GetHuman-robuca later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-robuca may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-robuca's own words
I own a *K Apple TV my primary & only device for streaming. Lately, I have also subscribed to Premium services for being a heavy user I have been wondering then, when will google enterprises solve the codec issue, so we can enjoy *K videos on YouTube via APPLE TV. It's a long overdue & quick issue for your engineering to tackle. Your premium services are great, however, alas this little *K tweak is really frustrating.
GetHuman-robuca did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-robuca fixed the problem
We are waiting for GetHuman-robuca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.