Hello, I have been having an issue with my youtube videos saying "Your browser does not...

GetHuman-mysticso's customer service issue with YouTube from February 2019

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The issue in GetHuman-mysticso's own words
Hello, I have been having an issue with my youtube videos saying "Your browser does not currently recognize any of the video formats available. Click here to visit our frequently asked questions about HTML*video." when I try to play them from a virtual grid game that has a feature to allow you to do so. It occured the other day, but I was able to fix the issue by clearing cache, deleting the youtube video, restarting my computer, then reuploading the video , but, then when I had to redo some parts of my you tube video the same error displays and this time, none of which I tried before that worked before works. So, I did an experiement to find out if it is my video, but, ti isnt, because such an error is ocuring with any video I upload to youtube and try playing them in my virtual grid game. In describing this in more detail, what I am doing is pasting the url in my grid game on an object and it pulls up yourube and my video page fine, but, it displays the error. The other videos in my youtube account play in my virtual grid game just fine. So, if you could check my youtube account to make sure it does not have a bug or something, then that would be great, for I have tried everything to get my youtube video uploads to play in my virtual grid and nothing works now. I even tried removing youtube flash html* player like your help forums say to do and that doesnt work either. It is almost as if a bug is stopping them from working or like someone at youtube is blocking my newly uploaded videos from working in my virtual grid. So, I hope you can fix this issue and thanks!

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YouTube

Customer service issue
Reported by GetHuman-mysticso
Feb 1st, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 17431 others
0 customers following this

Timeline

GetHuman-mysticso started working on this issue
Feb 1st, 2019 11:43pm

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