I wanted to cancel my YouTube music membership but keep my YouTube premium. I was charg...

GetHuman-rhymezs's customer service issue with YouTube from January 2019

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The issue in GetHuman-rhymezs's own words
I wanted to cancel my YouTube music membership but keep my YouTube premium. I was charged the $**.** for the membership today **********. It states that when you cancel you get utilize your membership until the subscription runs out. Well I paid for the month of February but when I cancelled it today it cancelled my subscription now and still charged me. Id like either a refund, or an active membership. Thank you.
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YouTube

Customer service issue
Reported by GetHuman-rhymezs
Jan 30th, 2019 - 8 mons ago
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GetHuman-rhymezs started working on this issue
Jan 30th 8:07pm