Hi there, I am writing to you about the channels “SuperMarioLogan” and “SuperLuigiLogan...

GetHuman-gird's customer service issue with YouTube from January 2019

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The issue in GetHuman-gird's own words
Hi there, I am writing to you about the channels “SuperMarioLogan” and “SuperLuigiLogan”. From what I understand you have taken down the SuperMarioLogan before however his videos are still up and he started the SuperLuigiLogan channel to continue on. I am a parent who and my child usually uses the YouTubeKids app supervised on my phone. However when staying with her grandparents she was allowed on regular YouTube with them not understanding the difference. Had she stumbled onto just your ordinary adult content I would not be as upset, you have YouTubeKids for a reason. The problem I have is that I have with this channel is that he is directing it at kids. It looks like it is for kids since he uses puppets. He essentially tries to teach and encourage kids to say and do vulgar, preverce and harmful things. His videos show up with all the other kid videos and so the access is so easy. I’m am someone who absolutely loves YouTube, I use it everyday and my daughter loves YouTubeKids. I have no hard feelings with YouTube at all, I take full responsibility that monitoring all internet activity with my child falls on me. My hope is that I am the voice of many that are hopping since you saw it fit to remove his channel once, that you will again. It’s just not right that he is gearing this at our kids. I don’t believe the content of his videos is what You want representing YouTube. Thank you.
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YouTube

Customer service issue
Reported by GetHuman-gird
Jan 27th, 2019 - 3 mons ago
I have an issue with YouTube too
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GetHuman-gird started working on this issue
Jan 27th 12:22am