Hi there, I am writing to you about the channels “SuperMarioLogan” and “SuperLuigiLogan...

GetHuman-gird's customer service issue with YouTube from January 2019

16697 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman-gird's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gird's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gird will want to follow the link below to head to their help center. We will check on GetHuman-gird later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gird may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-gird's own words
Hi there, I am writing to you about the channels “SuperMarioLogan” and “SuperLuigiLogan”. From what I understand you have taken down the SuperMarioLogan before however his videos are still up and he started the SuperLuigiLogan channel to continue on. I am a parent who and my child usually uses the YouTubeKids app supervised on my phone. However when staying with her grandparents she was allowed on regular YouTube with them not understanding the difference. Had she stumbled onto just your ordinary adult content I would not be as upset, you have YouTubeKids for a reason. The problem I have is that I have with this channel is that he is directing it at kids. It looks like it is for kids since he uses puppets. He essentially tries to teach and encourage kids to say and do vulgar, preverce and harmful things. His videos show up with all the other kid videos and so the access is so easy. I’m am someone who absolutely loves YouTube, I use it everyday and my daughter loves YouTubeKids. I have no hard feelings with YouTube at all, I take full responsibility that monitoring all internet activity with my child falls on me. My hope is that I am the voice of many that are hopping since you saw it fit to remove his channel once, that you will again. It’s just not right that he is gearing this at our kids. I don’t believe the content of his videos is what You want representing YouTube. Thank you.
GetHuman-gird did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-gird fixed the problem
We are waiting for GetHuman-gird to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gird fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gird
Jan 27th, 2019 - 3 mons ago
I have an issue with YouTube too
Not resolved
Seen by 2 customers so far
Similar issue to 16697 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-gird started working on this issue
Jan 27th 12:22am