I dont pay £** a month for no adverts and or my music to auto play when i come off the...

GetHuman-ashgreig's customer service issue with YouTube from January 2019

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The issue in GetHuman-ashgreig's own words
I dont pay £** a month for no adverts and or my music to auto play when i come off the app. I thought this was a glitch but turns out its doing it more frequent that required. I am paying £** a month for no adverts etc and i am now getting adverts half way through one the videos i play. And i have to muck about before i can come off the app for it to continue the music without having the app open on my phone
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Customer service issue
Reported by GetHuman-ashgreig
Jan 15th, 2019 - 9 mons ago
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GetHuman-ashgreig started working on this issue
Jan 15th 7:11pm