My youtube wont work. It has a blank white screen with a small circling buffering ring...

GetHuman-bdufaur's customer service issue with YouTube from January 2019

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The issue in GetHuman-bdufaur's own words
My youtube wont work. It has a blank white screen with a small circling buffering ring in the middle of the white screen. Nothing and no videos pull up. I have a Samsung Galaxy Note * and **.* GB available space.* i have installed and reinstalled youtube, turned off and on the phone, and tried other things. Nothing has worked. *When I go to a coffee shop and use wi fi I can pull up youtube.*I dont have wi fi at home but my youtube has always worked on my galaxy note * for years and i have done nothing different.*It is a big shame you dont have a phone that answers and that gives you a live person to solve your youtube probelm.
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Customer service issue
Reported by GetHuman-bdufaur
Jan 14th, 2019 - a mon ago
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GetHuman-bdufaur started working on this issue
Jan 14th 3:16pm