My youtube wont work. It has a blank white screen with a small circling buffering ring...

GetHuman-bdufaur's customer service issue with YouTube from January 2019

2 views
 | 
14939 similar
 | 
0 following
Help with my YouTube issue
First: share to improve GetHuman-bdufaur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bdufaur's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bdufaur will want to follow the link below to head to their help center. We will check on GetHuman-bdufaur later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bdufaur may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-bdufaur's own words
My youtube wont work. It has a blank white screen with a small circling buffering ring in the middle of the white screen. Nothing and no videos pull up. I have a Samsung Galaxy Note * and **.* GB available space.* i have installed and reinstalled youtube, turned off and on the phone, and tried other things. Nothing has worked. *When I go to a coffee shop and use wi fi I can pull up youtube.*I dont have wi fi at home but my youtube has always worked on my galaxy note * for years and i have done nothing different.*It is a big shame you dont have a phone that answers and that gives you a live person to solve your youtube probelm.
GetHuman-bdufaur did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-bdufaur fixed the problem
We are waiting for GetHuman-bdufaur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman-bdufaur fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-bdufaur
Jan 14th, 2019 - a mon ago
I have an issue with YouTube too
Not resolved
Seen by 2 customers so far
Similar issue to 14939 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bdufaur started working on this issue
Jan 14th 3:16pm