My issue is that I have been getting charged $** every month to my debit card (City Ban...

GetHuman1890514's customer service issue with YouTube from January 2019

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The issue in GetHuman1890514's own words
My issue is that I have been getting charged $** every month to my debit card (City Banamex) for a service that I have never used (YouTube Red). For starters this service is not even available in my country (Mexico) so why am I getting charged for it? I have looked in Googles subscriptions and the only thing that shows up is the charge for $** Mexican Pesos for my YouTube premium acct. So please Cancel this YouTube Red acct and refund me the ammt charged to my acct.
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YouTube

Customer service issue
Reported by GetHuman1890514
Jan 3rd, 2019 - 4 mons ago
I have an issue with YouTube too
Not resolved
Seen by 5 customers so far
Similar issue to 13582 others
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Timeline
GetHuman1890514 started working on this issue
Jan 3rd 8:27pm