I'm being put into a "Sheer ID loop" of verification screen to purchase screen to verification screen to "This form has been previously submitted".
GetHuman1700690's customer service issue with YouTube from December 2018
Help with my YouTube issue
First: share to improve GetHuman1700690's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1700690's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1700690 will want to follow the link below to head to their help center. We will check on GetHuman1700690 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1700690 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman1700690's own words
Sign Up* Verify using Sheer ID ... I verified my Sheer ID for YouTube Student, for which I received an email. This email had a button saying, "Finish Signup". I clicked this button to be brought to the YouTube Premium purchase page only to be met with another verification form from Sheer ID. After re-filling out the form, I clicked, "done" (or it's equivalent) only to be met with the message "This form has been previously submitted". All I'd like to do is buy the premium service. Thank you for your time and tolerance with me.
They don't take my verification into account when I am redirected to the purchase screen.
Allowing for me to purchase YouTube Premium Student and possibly a discount or extended free trial.
I've tried YouTube Red in the past, but premium got too expensive for me.
I have an issue with YouTube too
How GetHuman1700690 fixed the problem
We are waiting for GetHuman1700690 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.