I am unable to use cards in my youtube videos, no matter what I try.

GetHuman-gavson's customer service issue with YouTube from December 2018

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The issue in GetHuman-gavson's own words
I was trying to add cards to my youtube videos. ... Hey, I'm trying to add cards to my videos from my Windows ** laptop, on an up to date chrome browser. After trying on multiple devices, different browsers, operating systems, etc, I cannot get cards to work. Whenever I go into the cards menu in youtube creator studio, it just says: An error occurred. Please try again later. (Playback ID: xRzNa**ZfM*kSjUr) Learn More. I am not sure what I can do about this, and no matter what platform I use to try and add a card, it just gives me that error. As a reference here is a link to my youtube channel: https:**www.youtube.com*channel*UCyX*a*gY***Sj**DC*UwJig . Essentially, I am unable to add cards no matter what I do, and online resources are not working. If there is a way that you could help me get this in working order on all platforms, that would help greatly. Thanks in advance.
This was incredibly frustrating because this issue does not appear to be online anywhere, and no one else I know has these issues.
I would love this to be resolved by having a way to be able to add cards to my video.
I have been using youtube and sporadically uploading high quality videos for around * years now, and have been consistently uploading ad friendly content for around a year now.
I've tried going on youtube's help page, forums, asking friends, asking my discord, reading online, and nothing has helped.
I have an issue with YouTube too
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YouTube

YouTube
Customer service issue
Reported by GetHuman-gavson
Dec 1st, 2018 - 6 mons ago
I have an issue with YouTube too
Fixed
Seen by 9 customers so far
Similar issue to 10076 others
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Timeline
GetHuman-gavson started working on this issue
Dec 1st, 2018 10:14pm
GetHuman-gavson shared this issue with followers on Twitter
Dec 1st, 2018 10:14pm
GetHuman-gavson shared this issue with followers on Twitter
Dec 1st, 2018 10:15pm
GetHuman-gavson shared this issue with friends on Facebook
Dec 1st, 2018 10:15pm
GetHuman-gavson shared this issue with followers on Twitter
Dec 1st, 2018 10:21pm
GetHuman-gavson indicated the issue is not fixed yet.
Dec 1st, 2018 10:22pm