I had an account that was just for the purpose of subscribing to other youtubers that I...

GetHuman-reesemas's customer service issue with YouTube from November 2018

6 views | 9914 similar | 0 following
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-reesemas's own words
I had an account that was just for the purpose of subscribing to other youtubers that I wanted to keep up with. The account had * video posted by me back in ****, and I never posted on that account again. I noticed on November ** that the account had been suspended because a video I never authorized, nor heard of, got uploaded to it and got reported for spam, and it lead the account to be suspended. I waited for a response after sending an appeal and finally saw the email stating that they decided to keep my account suspended. After seeing that sending an appeal to YouTube didn’t help, I decided to remove my info from the account and delete the entire Google account, mainly in hopes of making sure none of my other accounts get comprised because of that one.**The only thing I want is for someone to acknowledge that the account was hacked and that I am not going to lose any of my privileges to my newer YouTube account that I have been uploading to since July ****. Also, I took pictures of the emails sent by YouTube if needed as proof of the now deleted account.

GetHuman-reesemas did not yet indicate what YouTube should do to make this right.

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Customer service issue
Reported by GetHuman-reesemas
Nov 30th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 9914 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman-reesemas started working on this issue
Nov 30th, 2018 7:08pm

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