My name is Kenneth Rowe. *** ***-****. *****@***.com. On November **, ****, I attempte...
GetHuman1647116's customer service issue with YouTube from November 2018
Help with my YouTube issue
First: share to improve GetHuman1647116's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1647116's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1647116 will want to follow the link below to head to their help center. We will check on GetHuman1647116 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1647116 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman1647116's own words
My name is Kenneth Rowe. *** ***-****. *****@***.com. On November **, ****, I attempted to try the free trial YouTube tv option for seven days. I "tried" several times to input my paypal and credit card information* however, each time I received a "credit card declined" message. After several attempts, I gave up. But when I checked my Discover credit card statement, I saw sever "*.**" charges* a charge for $*.** and a charge for $**.**. All of which I'm disputing because I never received the service. Also, because of all of the problem issues trying to get the YouTube tv service, I no longer want it* therefore, I'm requesting that my Discover card account ending in ****be refunded all money that has been charged to my account for services that were NOT provided by YouTube tv as soon as possible. Should you need to contact me, I can be reached on *** ***-****. Or *****@***.com* or *****@***.com. Thank you!!!
GetHuman1647116 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman1647116 fixed the problem
We are waiting for GetHuman1647116 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.