I am using the YouTube app on my iPhone. When I open ANY AND ALL videos and put them in...

GetHuman-zoebaril's customer service issue with YouTube from November 2018

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The issue in GetHuman-zoebaril's own words
I am using the YouTube app on my iPhone. When I open ANY AND ALL videos and put them in full screen, if I switch back to the normal view where you see the video on top and other recommended videos and the comments it is not formatted properly. Instead, the video becomes centered on my phone screen and there are LARGE grey boxes at the bottom and top of my screen. I can see the video and about an inch of anything below the video. I can scroll but it is really irritating and I want to have the video at the top and be able to see an entire screens worth of content below. This is the only app that does this and it’s been going on for about * weeks now. I would like to know how to fix it please.
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Customer service issue
Reported by GetHuman-zoebaril
Nov 26th, 2018 - 10 mons ago
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GetHuman-zoebaril started working on this issue
Nov 26th, 2018 6:33pm