Our son's memorial video was taken down by Youtube.
GetHuman-mobiuslo's customer service issue with YouTube from November 2018
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The issue in GetHuman-mobiuslo's own words
Our son's memorial video was taken down by Youtube.**There was no explanation as to why, just the message "Inappropriate Content".**'Mobius Loop - The Beat' is a memorial music video for the death of our son, Gemi, who sadly died when he was ** months old. The music video was live on Youtube for less than * hour during which time people left really supportive comments and began to share the video on facebook with messages of love and support. **We believe the music video may have been flagged due to scenes containing breastfeeding.**In Youtube's own Community Guidelines it states:**"A video that contains nudity or other sexual content may be allowed if the primary purpose is educational, documentary, scientific or artistic, and it isn't gratuitously graphic." - Youtube Community Guidelines**We are absolutely devastated that this memorial video for our son has been taken down without any explanation as to what is actually inappropriate about our video. **We have appealed and we received a robotic automated response.**We do not believe that a human being could have made this decision and we want human confirmation from Youtube that this music video is being classed by Youtube as Inappropriate Content, but we can't find a way to get in touch with a human being from Youtube! **We have seen many breastfeeding and birth videos on Youtube, far more explicit and graphic than the subtle and brief moments in our memorial music video.**We are calling for Youtube to republish the original video with all the comments and views in tact as this is a vital part of our grieving process and our intent with this memorial music video is to help others with their grief. **We use Youtube as an artistic platform to share our original music and have never had any issues sharing our content until now. We are deeply saddened and hurt that this highly sensitive and emotional video has been rejected.
GetHuman-mobiuslo did not yet indicate what YouTube should do to make this right.
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