My family and I wanted to watch the Christmas story for movie night tomorrow night so I...

GetHuman1555148's customer service issue with YouTube from November 2018

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The issue in GetHuman1555148's own words
My family and I wanted to watch the Christmas story for movie night tomorrow night so I went online and found it to rent on Amazon.com for *.** and also YouTube for *** so I decided to go with you too. also YouTube for *** so I decided to go with you too. Then I put my credit card number in and I told my family that we were all set for this coming weekend family movie night. Now my account is telling me that I have already started the movie and I only have ** hours to watch it. I am not sure how this could have happened or if maybe it played in my purse I'm accident or if it is just a mistake. I would greatly appreciate if you could please help with this issue so that I am still able to start my movie anytime within the next ** days, so that my family and I can watch it this weekend. I have scoured the internet trying to find a contact number or a contact email to contact someone about this. I know when I used to order from Amazon they had a support unit that I could email. I hope that this email gets to YouTube support so that you can help me. I would very very much appreciate your help. My email is *****@***.com * Thank you for your time and the consideration.

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YouTube

Customer service issue
Reported by GetHuman1555148
Nov 14th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 8186 others
0 customers following this

Timeline

GetHuman1555148 started working on this issue
Nov 14th, 2018 12:15am