Ok so we had a youtube red family account for the older price before it increased throu...

GetHuman1530054's customer service issue with YouTube from November 2018

5 views | 7704 similar | 0 following
Help with my YouTube issue
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YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1530054 will need to dig through the advice provided by YouTube, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1530054 can let us know if they help or not.
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The issue in GetHuman1530054's own words
Ok so we had a youtube red family account for the older price before it increased through my husband's gmail account. It cost us $**.** with taxes each month. We lost our bank card and had to file a lost*stolen card and get a new card sent out. So that meant everything we had set up with our card that was reoccurring each month had to be updated to the new card which took about * weeks to get to us. Very inconvenient!!!! My husband took it upon himself to DO the youtube account bc he was at work and couldn't stand the fact that he didn't have his youtube and google music, and went about it all wrong. I'm just finding this out bc well I'm not much into youtube unless I need it and our daughter who lives on it as much as her daddy has been grounded until last night from her phone. So I hash no idea that he frigging done it all wrong! So i need someone from the youtube red premium subscription customer support team to please call me @ *-***-***-**** so we can see about fixing this mess my husband has created. I can't even figure out what he's done to even try to fix it myself.

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YouTube

Customer service issue
Reported by GetHuman1530054
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 7704 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password

Timeline

GetHuman1530054 started working on this issue
Nov 9th, 2018 3:48pm
GetHuman1530054 shared this issue with friends on Facebook
Nov 9th, 2018 3:48pm
GetHuman1530054 indicated the issue is not fixed yet.
Nov 9th, 2018 3:52pm

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