I NEED to cancel my YouTube Music Premium free trial. I was using the YouTube Music app...

GetHuman-danarama's customer service issue with YouTube from November 2018

38 views | 7072 similar | 2 following
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The issue in GetHuman-danarama's own words
I NEED to cancel my YouTube Music Premium free trial. I was using the YouTube Music app on my Android phone today and accidentally tapped a "Yes" button to activate the YouTube Music Premium free trial. I never wanted this trial membership but now it's been activated. I've been searching all over YouTube and Google to try to find out how to cancel this trial membership because I don't want to get charged anything once the trial expires. All instructions mention some sort of "Cancel" button, whether in the Computer version or in the YouTube Music app that simply do not exist on the screen. Please help me to cancel my YouTube Music Premium free trial membership. I'd greatly appreciate your help with this. I really do not want to get charged for a membership I never wanted in the first place. Thank you.

GetHuman-danarama did not yet indicate what YouTube should do to make this right.

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Customer service issue
Reported by GetHuman-danarama
Nov 3rd, 2018 - 2 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 7072 others
2 customers following this
Items needed
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GetHuman-danarama started working on this issue
Nov 3rd, 2018 1:21am

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