Despite changing my password, I am still finding my youtube account is being accessed b...

GetHuman-zanakfir's customer service issue with YouTube from November 2018

1 view
 | 
7012 similar
 | 
0 following
Help with my YouTube issue
First: share to improve GetHuman-zanakfir's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zanakfir's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zanakfir will want to follow the link below to head to their help center. We will check on GetHuman-zanakfir later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-zanakfir may need:
Email on Account, Phone Number, Name of Account Holder, and Password
Tip from another customer
If you are having issues with other uses on YouTube - you should first flag their post or report the issue directly to YouTube.
The issue in GetHuman-zanakfir's own words
Despite changing my password, I am still finding my youtube account is being accessed by someone who is not me. I can tell the account is being accessed because on the daily I will check my youtube settings to find my watch history turned off, and occasionally will see strange videos (videos in different languages or videos that seem like they would be watched by viewbots) in my history. I have not recieved any notifications about strange devices logging in and when I check the devices currently logged into my account, only my computer and my phone show up. I have up to date antivirus on my computer that hasn't been able to pick up anything.
GetHuman-zanakfir did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-zanakfir fixed the problem
We are waiting for GetHuman-zanakfir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman-zanakfir fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-zanakfir
Nov 2nd, 2018 - a mon ago
I have an issue with YouTube too
Not resolved
Seen by 1 customer so far
Similar issue to 7012 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-zanakfir started working on this issue
Nov 2nd 12:21pm