My YouTube is not loading. I’ve tried resetting my network settings, restarting my phon...

GetHuman1358762's customer service issue with YouTube from October 2018

5595 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman1358762's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1358762's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1358762 will want to follow the link below to head to their help center. We will check on GetHuman1358762 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1358762 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman1358762's own words
My YouTube is not loading. I’ve tried resetting my network settings, restarting my phone, and uninstalling and reinstalling the app. I’ve also tried connecting to another network. Regardless of what I do, the app won’t work. When I type in something to search, videos pop up. But when I click on a video, it shows me a message saying that “an error has occurred. tap to try again”. I’m not sure why it will load search results but it won’t play the video for me.
GetHuman1358762 did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman1358762 fixed the problem
We are waiting for GetHuman1358762 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman1358762 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1358762
Oct 17th, 2018 - 2 mons ago
I have an issue with YouTube too
Not resolved
Seen by 2 customers so far
Similar issue to 5595 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1358762 started working on this issue
Oct 17th 1:46am