My thumbnail of my last video is not changing, i've tried multiple times and nothing ch...

GetHuman1334513's customer service issue with YouTube from October 2018

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The issue in GetHuman1334513's own words
My thumbnail of my last video is not changing, i've tried multiple times and nothing changes, also my costum url doesn't change from "garotodobloog" to "jaydedutra" it's been a week! can you please help me?!
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YouTube

Customer service issue
Reported by GetHuman1334513
Oct 12th, 2018 - 8d ago
I have an issue with YouTube too
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Seen by 3 customers so far
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Timeline
GetHuman1334513 started working on this issue
Oct 12th 7:44pm