Took a survey and promised a $*,***.** walmart card if I answered the questions and pur...

GetHuman-dougdenn's customer service issue with YouTube from September 2018

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The issue in GetHuman-dougdenn's own words
Took a survey and promised a $*,***.** walmart card if I answered the questions and purchased a silver book deal. After I gave my card info and submitted it. I was charged for the books, but was unable to continue the survey to get the*,***.** walmart card. This was due to the fact tbat the survey would not go to the next set of survey questions. Convenient that it stop right after my card info was submitted. Is this a scam or is it for real. Because I feel like I have been SCAMMED by the parties responsible for this survey being on YOUTUBE. The survey offer just popped up offering this deal. I did not approach YOUTUBE, YOUTUBE APPROACHED ME. I need this taking care of immediately.*Thank You
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Customer service issue
Reported by GetHuman-dougdenn
Sep 28th, 2018 - 3 mons ago
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GetHuman-dougdenn started working on this issue
Sep 28th 5:40am