The Municipality: "The Corporation of the City of Brantford" - Brantford, ON. Canada's...

GetHuman1311581's customer service issue with YouTube from October 2018

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Help with my YouTube issue
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The issue in GetHuman1311581's own words
The Municipality: "The Corporation of the City of Brantford" - Brantford, ON. Canada's Hydro Utility Company "Brantford Power" has an existing Legacy YouTube Channel https:**www.youtube.com*user*BrantfordPower that we cannot gain access to, in order to update it. We were able to gain access to the account associated with*linked to this Legacy "BrantfordPower" YouTube Channel https:**www.youtube.com*user*BrantfordPower via a recover account email sent to *****@***.com. We then associated this Legacy “BrantfordPower” YouTube Channel with (so we thought at least) and logged into the gmail account *****@***.com, to use it to update the existing Legacy YouTube Channel https:**www.youtube.com*user*BrantfordPower. However, since then the Legacy YouTube Channel https:**www.youtube.com*user*BrantfordPower somehow got unlinked from*disassociated from the *****@***.com account and a new YouTube Channel, which has not been setup yet replaced it?! We would like the new Brantford Power YouTube Channel unlinked from*disassociated from the *****@***.com account and deleted and we would like to be able to update the existing Legacy YouTube Channel https:**www.youtube.com*user*BrantfordPower by logging in using either the *****@***.com account preferably, or the *****@***.com account, if necessary to prove ownership of the https:**www.youtube.com*user*BrantfordPower Legacy YouTube Channel. Sincerely, IT Service Desk Support - City of Brantford.
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YouTube

Customer service issue
Reported by GetHuman1311581
Oct 10th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5043 others
0 customers following this
Timeline
GetHuman1311581 started working on this issue
Oct 10th, 2018 8:37pm