I Robert J. Letteer subscribed to a free * day trial with U-Tube t.v. about Sept. **th...
GetHuman-rletteer's customer service issue with YouTube from September 2018
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The issue in GetHuman-rletteer's own words
I Robert J. Letteer subscribed to a free * day trial with U-Tube t.v. about Sept. **th, ****. I tried to cancel before the **th of Sept. when the free trial ended..but there was no way to cancel the subscription or let them know on your site that I didn't want to continue to receive the U-Tube tv........*So on the **th of Sept. **** I found out that I could cancel by going into the website and found my name and I was able to cancel the subscription to u-Tube t.v. and did not want to pay to subscribe for a subscription to the U-tube-t.v.* however. U-Tube t.v. already charged my credit Visa card with People's First Credit union for ** plus dollars for a subscription..to U-Tube T.v. and the cancellation they said would take effect on Oct. **, ****.....Why was my credit card charged for a free trial when I didn't subscribe to your service for U-tube t.v. ? The credit card company already has it listed as charged on my number that I gave you as required for a free subscription......and want to have it removed from my credit card. I did not authorize for payment with my credit card. Please let me know asap what is going on?
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