I Robert J. Letteer subscribed to a free * day trial with U-Tube t.v. about Sept. **th...

GetHuman-rletteer's customer service issue with YouTube from September 2018

2 views
 | 
3540 similar
 | 
0 following
Help with my YouTube issue
First: share to improve GetHuman-rletteer's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rletteer's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rletteer will want to follow the link below to head to their help center. We will check on GetHuman-rletteer later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rletteer may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-rletteer's own words
I Robert J. Letteer subscribed to a free * day trial with U-Tube t.v. about Sept. **th, ****. I tried to cancel before the **th of Sept. when the free trial ended..but there was no way to cancel the subscription or let them know on your site that I didn't want to continue to receive the U-Tube tv........*So on the **th of Sept. **** I found out that I could cancel by going into the website and found my name and I was able to cancel the subscription to u-Tube t.v. and did not want to pay to subscribe for a subscription to the U-tube-t.v.* however. U-Tube t.v. already charged my credit Visa card with People's First Credit union for ** plus dollars for a subscription..to U-Tube T.v. and the cancellation they said would take effect on Oct. **, ****.....Why was my credit card charged for a free trial when I didn't subscribe to your service for U-tube t.v. ? The credit card company already has it listed as charged on my number that I gave you as required for a free subscription......and want to have it removed from my credit card. I did not authorize for payment with my credit card. Please let me know asap what is going on?
GetHuman-rletteer did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-rletteer fixed the problem
We are waiting for GetHuman-rletteer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman-rletteer fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-rletteer
Sep 18th, 2018 - 6 mons ago
I have an issue with YouTube too
Not resolved
Seen by 2 customers so far
Similar issue to 3540 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rletteer started working on this issue
Sep 18th, 2018 6:18pm