I need to change the company name on the YouTube Brand Account from International Clea...
GetHuman1160415's customer service issue with YouTube from September 2018
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The issue in GetHuman1160415's own words
Trying to change the Brand Account company name in Youtube from International Cleaning Equipment to Intelligent Cleaning Equipment. I went through the change process but it won't allow me to. ... I need to change the company name on the YouTube Brand Account from International Cleaning Equipment to Intelligent Cleaning Equipment. When I log in and go under "Advanced" and the ICE logo comes up with the wording*Title "International Cleaning Equipment Change" next to it, I click on it and it brings up a rectangle box with the title " Edit channel name" with support information: Your channel name is linked to a Brand Account. Changes may take a few minutes to show on your channel. There is and blue "Edit" button in the lower right corner also. When I click on that "Edit" button it brings up the Google About me page with the title " Control what people see about you" It has the ICE logo in the center and the company name below it "International Cleaning Equipment" but there is no ghosted icon beside the company title for me to change it. What do I need to do to get the company name changed, just the first part of the name "International" needs to be changed to "Intelligent". I have tried sending Google help messages since March **** and have not heard a word back from them. I can't find a phone number anywhere to call them. really frustrated!
I have tried using the help service with Google and no one on the forum can tell me how to fix this. * - * ideas on how to go through screens and change it were suggested to try but they didn't work when I tried them.
I would like the company name changed and for it to show up on Youtube as Intelligent Cleaning Equipment. Please share with me another way besides what I have tried to get this to change or put me in contact with someone that can do this for me.
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