I need to change the company name on the YouTube Brand Account from International Clea...

GetHuman1160415's customer service issue with YouTube from September 2018

7 views | 3529 similar | 0 following
Help with my YouTube issue
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The issue in GetHuman1160415's own words
Trying to change the Brand Account company name in Youtube from International Cleaning Equipment to Intelligent Cleaning Equipment. I went through the change process but it won't allow me to. ... I need to change the company name on the YouTube Brand Account from International Cleaning Equipment to Intelligent Cleaning Equipment. When I log in and go under "Advanced" and the ICE logo comes up with the wording*Title "International Cleaning Equipment Change" next to it, I click on it and it brings up a rectangle box with the title " Edit channel name" with support information: Your channel name is linked to a Brand Account. Changes may take a few minutes to show on your channel. There is and blue "Edit" button in the lower right corner also. When I click on that "Edit" button it brings up the Google About me page with the title " Control what people see about you" It has the ICE logo in the center and the company name below it "International Cleaning Equipment" but there is no ghosted icon beside the company title for me to change it. What do I need to do to get the company name changed, just the first part of the name "International" needs to be changed to "Intelligent". I have tried sending Google help messages since March **** and have not heard a word back from them. I can't find a phone number anywhere to call them. really frustrated!
I have tried using the help service with Google and no one on the forum can tell me how to fix this. * - * ideas on how to go through screens and change it were suggested to try but they didn't work when I tried them.
I would like the company name changed and for it to show up on Youtube as Intelligent Cleaning Equipment. Please share with me another way besides what I have tried to get this to change or put me in contact with someone that can do this for me.
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YouTube

Youtube
Customer service issue
Reported by GetHuman1160415
Sep 18th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 3529 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password

Timeline

GetHuman1160415 started working on this issue
Sep 18th, 2018 3:01pm
GetHuman1160415 indicated the issue is not fixed yet.
Sep 19th, 2018 3:07pm
GetHuman1160415 indicated the issue is not fixed yet.
Sep 19th, 2018 3:11pm
GetHuman1160415 indicated the issue is not fixed yet.
Sep 19th, 2018 3:19pm

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