When Youtube merged with Gmail, I was logged out of my old Youtube account under the em...

GetHuman-ashleymk's customer service issue with YouTube from September 2018

2 views
 | 
3410 similar
 | 
0 following
Help with my YouTube issue
First: share to improve GetHuman-ashleymk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ashleymk's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ashleymk will want to follow the link below to head to their help center. We will check on GetHuman-ashleymk later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ashleymk may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-ashleymk's own words
When Youtube merged with Gmail, I was logged out of my old Youtube account under the email address *****@***.com. I didn't take any action when it happened, because I didn't think it would be an issue later on. But I lost access to the email address associated with that old account (*****@***.com) and am unable to recover that old email account as it was from years ago. I no longer remember the password for my old Youtube account so I am unable to claim the account under my Gmail account. There is no way for me to get into my old email, or my old Youtube account, and I desperately need to remove the content from my my old Youtube account. I need Youtube to take this account down. Is there any other method of authentication to prove I was the account holder, or any other way of getting the content down? **This is the old account that needs to be taken down. **https:**www.youtube.com*user*mynameisashleymkhan
GetHuman-ashleymk did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-ashleymk fixed the problem
We are waiting for GetHuman-ashleymk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ashleymk fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-ashleymk
Sep 15th, 2018 - a yr ago
I have an issue with YouTube too
Not resolved
Seen by 2 customers so far
Similar issue to 3410 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ashleymk started working on this issue
Sep 15th, 2018 8:17pm