I have a charge on my account that's not my card and I never made the order. Remove it plz

GetHuman1041736's customer service issue with YouTube from August 2018

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The issue in GetHuman1041736's own words
I just want it to be removed and fix my account ... I have a video I didn't order and it's not my debit card either. I want the movie gone and want to know why I have someone elses debit card on my account
I can not speak to a human and this is a very serious matter and I feel like I'm being treated like a joke
Remove the charge card and the movie and wanit the reason another card is on my account
I make no complaint ever
I have an issue with YouTube too
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YouTube

You tube
Customer service issue
Reported by GetHuman1041736
Aug 27th, 2018 - 4 mons ago
I have an issue with YouTube too
Fixed
Seen by 6 customers so far
Similar issue to 2546 others
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Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman1041736 started working on this issue
Aug 27th 3:08pm
GetHuman1041736 indicated the issue is not fixed yet.
Aug 27th 3:10pm
GetHuman1041736 indicated the issue is not fixed yet.
Aug 27th 6:44pm
GetHuman1041736 indicated the issue is not fixed yet.
Aug 28th 5:52pm
GetHuman1041736 confirmed the issue is fixed. Hooray!
Aug 30th 7:10pm